MobileSupport - RemoteCall for Pc

1. Rsupport’s ‘MobileSupport – RemoteCall’ application allows support representatives to remotely access customers’ mobile devices to identify and resolve issues in real-time.

2. 1.Screen Sharing Customers are able to share pictures of their mobile device screen with support representatives to collaboratively identify and resolve issues in real-time.

3. 3.Text Chat MobileSupport – RemoteCall’s in-app chat feature allows customers and support representatives to conveniently communicate with each other during support sessions.

4. With ‘MobileSupport – RemoteCall’, support representatives are able to provide secure and reliable support without having to have the customer visit a support center.

5. All the customer needs to do is enter the 6-digit connection code provided by the support representative.

6. 2.Enter the 6-digit connection code provided by the support representative, then click ‘OK’.

7. 4.Close the application once video support session has ended.

8. 2.On-screen Drawing Mark important areas for the customer to see to communicate certain points more clearly.

9. 4.Simple Connection Getting connected is easy.

10. 1.Download, install, and then launch the ‘MobileSupport’ application.

11. Liked ? here are 5 Utilities apps like VisualSupport - RemoteCall; My Verizon; myAT&T; T-Mobile;