My Verizon for Pc

I have been with Verizon about 3yrs now after leaving 12 + years of Att . I regret never leaving sooner as its been the best service , customer service , best plans etc... I mean ever aspect of the company i have dealt with even on warranty side have been transparent , straight forward and helped far beyond any other company could even come Close to. The plans are amazing and cheaper with fast service . After switched , the app wife regretted she did not wait and re-signed a short contract with Sprint as she did not want to wait . By they way which is the worst service and company i have yet to witness out there, no joke at all. She ended up paying her device off a few months earlier and paid out contract because she could not wait any longer to actually have a functioning service. Lol we have played many load games , just so i can express to her how bad sprint is. Many times I would give her 3-4 min. Of time ahead of me before i even started the app search that took only a few seconds . She loves now she can get her unlimited apple music free , unlimited data , super fast service . So she can stream her movies or even use her facebook without wifi now. Love Verizon and as long as they stay as they are now , i won’t be leaving !!!! AMAZING AMAZING AMAZING

We have been with Verizon for 19 years, and in all that time I think I may have contact Verizon about 5 times and that is not a lie. Their coverage is second to none. But the real reason I’m writing this review is to let anyone that will take the time to read this know that some big corporations really do care about their customers. I just received an email from Verizon letting me know that I was approaching the app data limit. They didn’t have to do that, they could have said nothing and charged me for the app overage. But instead they showed me options to upgrade the app plan at a reduced price. I took them up on their offer and received an additional 4 gigs of data immediately. Many large multinational corporations really don’t care about customer support and just pay you lip service to keep taking your hard earned money. Verizon is not one of those companies. I would not have stayed with them for 19 years if I thought otherwise. Stick with what works, the grass may look greener on the other side, but that only lasts until the promotion ends. This is an honest review and I have not been compensated to write this review

I purchased a new phone through Verizon but had to pick up the phone at a store in Stuart Florida. Once there, they ended up selling me a new iPad. What they neglected to tell me was that they would require me to have a two year contract plan for a new number and data plan. the app intent in buying the iPad was to FaceTime with the app Grandchildren. I contacted customer service and although they were very helpful they could not do anything about the two year contract. In addition to purchasing a new phone, I also bought an Otter case, protective screen and a quick charger. I was promised that I would receive those items excluding the phone in two days. I was advised that I would need to be there to sign for the items. Well, they never arrived and I wasted an entire day waiting. The items were delivered on the next day and left at the app door. No one signed for them. Upon opening the box I was surprised to find a Samsung quick charger. The directions clearly state that this charger can only be compatible with a Samsung product. When I contacted customer service they laughed and said an iPhone will not work with that charger. I said, “you people sent it to me after purchasing an iPhone”. I reordered another quick charger and it came two days later. I’m completely disappointed and more than likely switching to another carrier. A long time Verizon customer!!! Joe Johnson

Reception is dependable. Customer service is acceptable, mostly. The quality of customer service has declined in recent years as customer base expanded, however I have found if you have the patience to call back when service has been unacceptable, odds are decent that you will receive better service on the second call (sometimes a third try is required). I have stayed for over 10 years because the app personal experience with Sprint was worse and AT&T I have found to be less than honest (the app personal opinion) in their practices based on the app personal experience with home services. AT&T's MO with me has always been to apologize that I was misled yet refuse to take financial responsibility for the misleading representation or relieve me of the resulting loss. Historically I do the app upgrades between Black Friday & Christmas and Verizon has had attractive promotions in that timeframe. However I am disappointed in Verizon's holiday promotions for the iPhone so far this year. Hope they get better. The up to $300 off they advertise is NOT a discount because they require you trade-in your current phone. You can sell your phone on any number of sites, Verizon is at best paying what you are owed for your phone, so no discount. I have never noticed this kind of deception (the app personal opinion) in Verizon advertising/ promotions before. Trust it won't be a pattern