I liked this app, not so much now
This was a great app, and I used it frequently to search for anything I needed to know quickly. Now, with the new updates, it’s made it harder for me to look up my recent search history and redirects me to all these webpages I looked at. I don’t want to to see that, I just want to know the term I searched and then decide what pages I want to look at. I wish it would just go back to how it was originally. It seems with every update, the app just because less and less efficient. It was fine, then the updates made it worse. It’s harder to eliminate pages that I’m not interested in from the stories section. Before, I could just swipe and the page/ topic wouldn’t be recommended to me anymore. If it’s working, why does it need to be fixed?
Now, when I delete my history it deletes all my recent app history as well. It never did that before. I lost all my recent searches. I also don’t understand why it only saves some of the app’s search history and not others. This only started happening when the app was “updated”. This update is even more terrible than I thought.
Google worst case of customer service
Zero stars—- I went into their app a total of 4 days in a row. I had an issue with something hanging on my account, which was carrying over into another app. So I went into fix my profile. Well, you can’t go in without their annoying computer assistant hounding you to bundle everything you have into all google products, & one big conglomerate- so they can accumulate & mine even more data on you to sell to other apps they don’t own yet. Went the next day, after I told it, & adjusted my settings to delete all activity from the history- cloud- which I didn’t know they kept on me. As far I know, I’d given only one company permission for that 🍎. They deleted nothing. Not one line! The bot tolls me it would affect their other apps too much. Well, I just got angrier & ... by the 4th days problem, I went in, the bot changed my longtime yahoo account to a google account, all the settings, Created a million apps & add-ons while I shouted no & stop & tried to get out of the app. Waited on hold for live help today for 30.. them they hung up on me. Hatred!
no voiceover supportve
how am I supposed to use this app at all without voiceovers support? when I type in a search field, the search results aren’t accessible. I put my finger over the search results and voiceover does not read them at all. I mean this is the only app I have ever seen it’s not VoiceOver compatible. that really puts google reputation way down in my book. All of us have reported it and Google has done nothing about it. They don’t even respond to it. That shows to me they don’t care about the blind community at all. Microsoft has apps dedicated to us yet googles basic apps aren’t accessible that’s pretty sad. I would use this app every day if it were accessible, but since it’s not, I have no choice but to never use it, removed it from my phonepalmer they come out with updates all the time, But this is one thing that’s never fixed, and I know others have reported this problem also get Google continues to ignore us.
Bring back the “swipe to hide” for news stories
I love the app, but after a recent update I noticed I could no longer swipe away stories/cards on my homepage. I didn’t realize how easy or convenient this feature was until it was gone.
Now when I’m done with a news story, I have to click the three little dots in the corner of the story and press “Hide this story.” It’s a bit tedious and repetitive to do this for every story/card I don’t want or have already seen, so I’ve started just ignoring the stories altogether (since I’ve seen/read them all and would rather just let them pile up than to go through each individual story/card and click “hide story” just to get it off my homepage). It was so much easier and faster when I could just swipe it away instead.
Please bring pack the ‘swipe to hide’ function for news stories on the main page.
A step backwards
I love this app and use it all the time, I have since 2011 when I first got a smart phone. Back then the images section could only produce blurry images and they weren’t good quality. Then one day someone fixed that and the images not only got significantly better but you could also easily save photos to your phone from google with a few simple taps. Howevera few weeks ago for some reason someone said “ya know what the new update is missing? That low quality 2011 feel, can we go back to that?” And now the images take forever to load and you can no longer save images to your phone. I’m not sure if it’s due to copyright or whatever but it’s seriously a huge step backwards in my eyes and I’m sure I’m not the only person who feels this way. The app still works great when I need to search for something but it’s 2019 and your new update is from 2011. This needs to be fixed.
Was great for pictures, then went downhill.
I have been using this app for a several months to save photos for editing and research for school through the image search. But all of a sudden when I click on a photo, it takes me to the page it is on, instead of just the photo; which is time consuming. It’s not a huge inconvenience, just rather annoying. I used to really enjoy this app, but now it’s more of a struggle to use it for my projects.
Another issue is that I thought, “Well I can’t see the image fully but I can still save it from the search screen, right?” Wrong. Now I have to go to the website the picture is on just to save it to my phone. And most of the time it’s not even good quality. I’m pretty disappointed in this move that Google has made involving their image search engine. Please fix this problem so I can continue to enjoy Google and everything it has to offer.
I suspect this app is another example of Google abandoning a product. It was a great idea that has lost all momentum. The search functionality is as good as you’d expect, but nothing superior to just opening a browser. It also serves as a convenient interface for two factor authentication to my Google account. My primary intention for installing the Google app was to leverage it’s convenient/customizable news feed functionality. Unfortunately it has fallen woefully short for the task. First Google eliminated all swiping functionality; next, useless, irrelevant, and even annoying “trending” stories began cluttering my feed; now, ‘Hide this story’ has stopped working! The same ‘hidden’ stories appear over and over and over in my feed - totally ignoring my input! Furthermore there seems to be a total lack of any AI tailoring the feed to my interests. I’m left with no better option than to abandon this app as a news feed altogether. I used to love it, now I hate it...
A few big frustrations, but still better than Safari
I like this app so much better than Safari. It is more organized and user friendly, however it does have a few issues. The most annoying thing is the Google bar at the bottom of the screen. If I need to click something at the bottom, it does not register. It just gives me the Google bar. Its incredibly frustrating to be unable to make a selection on part of the screen. The other thing is that sometimes, my pages will randomly reload and I cannot figure out why. It happens when I am away from the app for 20 minutes and when I leave the app for under a minute to respond to a text. It’s frustrating having to scroll all the way back down. Other than those two things, I think the app is great and will continue to use.
Bait and switch shopping...
by Cherie Buckingham
Disclaimer: Rating may change after product is received but I don't know!
So I was searching for a MacBook and decided to use the app to do so. I opened the app, searched MacBook, clicked the 'shopping' tab and found what I thought was an amazing offer for a specific MacBook. I click the link to go to view the details of the item and it changed... DRASTICALLY! I took screenshots but want to warm people before they think they are getting the originally advertised item when in fact, they're getting a lesser and 'different than described on Google shopping app' product. I am posting this strictly based on reading about an advertised item and going through the Google advertised/provided link to purchase. I did purchase the item but will return with a 100% thorough review once I find out if it actually was a hair and switch or if the linked page simply wasn't updated to reflect the originally offered item specs (I hope the latter of the two is correct honestly but we will see.)
Results aren’t loading beyond 1st page
I’ve used the Google app for years and have always loved it. Recently (today), I noticed that when I search for things, when I try to go to the next page, it just reloads the same page so that I essentially can’t get past the first page of results. Sometimes it appears that it even shuffles the results on the first page when it does reload, making it look like it may actually have loaded the second page, but no. I’ve closed & restarted the app, as well as searched for different items using the different categories (All, News, Shopping, etc), and I still can’t get beyond the first page of results. Then I’ll search in Safari and get tons of pages of results, all of which load without incident. Please resolve, as I prefer the app which is generally faster, better formatted and easier to navigate than the Google page through Safari.