My Boost for Pc

Unfortunately the phone I was giving as a gift was previously through boost. And i was a loyal and very committed customer of Metro PCS for over 5 plus years. And in order to even activate the phone with new service tot had to be reactive with boost. Because of the block they have on they phone . Which unfortunately I had to take the app number to boost. And in order to keep the phone and number I’m being forced against the app will and no contact to remain in a no physical binding contract. That’s say you have to pay and stay with a their service for 12mths before they can take the block off. Now I’m not sure if this is a way to keep customer but i wasn’t giving the app number I had over 7plus years by boost. And I don’t appreciate being told if I don’t make payments I will loose a number that. I conduct business in have kids to keep in contact with etc. I can go on in how . Terrible the service provided and customer care provided by boost mobile is. Let alone you not even allowed to be on your phone and internet at the same like Metro PCS allows. Let allow for those hard myths and struggling days. Metro PCS gives you 2 extension of 48hrs. Boost can’t compare and won’t they should consider shutting down for life 🅿️👎🏾🤞🏾🙏🏾

I haven’t had the best luck with your customer service but was just pleasantly surprised and almost brought to tears by the help today. I was $5 short and the app due date was just changed by now ex fiancé. So i called to see to explain the app situation and see if I could change the app plan until I get the extra money to change the app bill back. Your associate was so nice and went out of his way to notice that I was struggling and a valued customer and added the $5 credit to help me out this month! I know it may sound small, but after the last two months of hell I have been through, it was the biggest blessing ever! I will definitely say a prayer for this nice gentleman whose kindness made the app day! Please thank him for me!! Again, I truly appreciate it!

The service is poor! Period! Hands down I’m not gon even lie I only joined the network to pay less for the IPhone. Yet maybe 2 weeks into the app first time ever using boost the service was interrupted a lot, the connection is always poor, during any call the person I’m talking to can never hear me, it’s really terrible and to think I purchased an upgrade within your company just to yet again after the first few weeks the service and phone was giving me problems. It sound like I’m underwater... or far away from the phone yet the phone is not on speaker and I’m talking directly into the phone. Calls not coming in. Important people say they’ve called yet the phone never rang but it left a now notification or if you on your internet and you not around WiFi the call won’t come through!!!! It’s embarrassing and it’s a huge mess!!! Boostmobile as a company need to make a lot more accommodations and opportunities and jobs and better services to the people that support you I Bet at least 80% of this brand income is supported off the pockets of black people!!! Then the company refuse to support jobs in our very on communities for colored people! Start being a better!! It time things change!!!!

Boost has the slowest internet and terrible service at location where the app previous provider at&t ( who I miss dearly) had no problems at all. I never once took the time to write a review for anything before but I felt that I would be doing a great disservice to all mankind if I didnt take the time to deeply encourage them to find ANY other provider that’s available, before settling for this total garbage of a company. I thought by now all the carriers would be pretty reliable and all about the same. But no!!!!! Boost definitely stands far from the pack. It’s as if I’m reliving the whole flip phone era all over again. How they can still be in business by offering such a garbage product for so many years is beyond me. I will be returning to the at&t store tomorrow on the app hands and knees begging for forgiveness from stepping out on them all because I just wanted a change. I would even bet a years salary that the owner of boost mobile doesn’t even use its own product for its cellular network