FordPass for Pc

Just bought a new F150 after 13+yrs driving a 350. The technology in vehicles today is astounding, and the this app app was a bonus I was unaware of at time of factory ordering my F150. I opted out of remote start option, and was pleasantly surprised when I discovered with the FordSync I can remotely start my F150 anyways. This app has many more functions that are going to be helpful as the app will monitor tire pressure, mileage, and recommended maintenance services. A few more perks will be the ease finding fuel stations, parking, and many other traveling destination needs. I’m old enough to not like all the technology required these days, but I must admit, installing and navigating the this app app wasn’t difficult and I’m glad for this feature with Ford. BTW, thanks Ford for still making a regular cab long bed! All the other manufacturers are switching their lines over to the full cab short beds, which look nice, but are totally useless in home construction!

Up until recently I would have given this app 5+ stars... it used to work perfectly every time. In the last month there have been “maintenance in progress” for days on end, depending on what guide you talk to, they don’t know what to say except what is on their script. Once in a while you’ll get someone who is actually knowledgeable and helpful. Or no one answers ( waited for 15 minutes before hanging up) , this in and of itself is unacceptable! Now in the last month it seems it takes forever for the app to load up, or it doesn’t recognize your log in, or it takes forever to start or it doesn’t start at all! I understand the need for maintenance and updates but this is getting ridiculous!! I’m very tech savvy and work as a sales consultant for Ford and I can tell you this is making us look bad especially when you tell your customer that it comes with remote start they can start from virtually anywhere. Now, they are upset because they miss their keyfob remote start because at least with that it was reliable. Customers are NOT happy about this. Get your act together because I know legitimately I know this is a great app when it works consistently! You want everyone to set up their this app account and start charging for the use the convenience of remote starting, locking, and unlocking, their vehicles but you can’t even keep the app working or respond promptly when your app is down!

For some fun reason, my car started and ran through a quarter of a tank of gas Wednesday. I had a phone call and the phone offered to connect to my Ford, so I looked at the app and it gave me the option to "Start Engine", so I decided it was a fluke and my car was not, in fact, powered on. I walked out for lunch and did not Start the vehicle remotely and there it sat, running. My gas tank confirmed it had been on quite a while, but the app still showed the engine was not started. What if it had been the middle of the night and in my garage? This is incredibly dangerous!!! I don't have a key fob that turns the car in- this app is the *only* way I can remote turn the car on. What is going on? Also, why is my phone STILL trying to connect to my car that is not engaged in any way? Honestly, I thought the app was fantastic. I loved the cool features and options, but this is really dangerous. Also, at least two days a week, I've logged in to see that the app was down and being worked on. I'm okay worth fixing the horrible mistakes the app has seen this well, but I'm starting to wonder if this will ever get completely fixed. I really love this app, when it works. If you need top take it down a WEEK to get it working, do it, but please fix it.

this app would be nice if it wasn’t constantly crashing. It runs very poorly on newer iPhones (X style). The app is slow and makes me log in every single time I open it. Considering that I utilize it at least twice a day, that makes this app nearly unusable for me. And that’s assuming I make it through log-in. The app refuses to recognize my credentials a good 50% of the time. Why does it need access to FaceID if the feature never even triggers? Initial set-up on my old iPhone 6 was beyond painful. Turns out that it wasn’t just my phone getting old. I love the remote start feature as that seems to be the only only thing that I can rely on. Too bad I have to keep re-syncing it with the car in hopes that one will take. After initial authorization, I shouldn’t have to physically plug in my phone every time I want to add a new start time. The car has WiFi and Bluetooth for goodness sake! Honestly, in the time it takes to load this app, I can make make it to the car and physically unlock it. Additionally, I should only have to consent to use of the app monthly, not daily. To top it off, this app doesn’t even have a CarPlay app. If all the issues were resolved, the app might be worth using. For now, I would skip it.