Uber for Pc

I used to be a big fan of this app because I use it 8 to 10 times a week and it was a big help considering I am unable to drive. But for the past five months or so I’ve been having major issues connecting with my driver in the correct pick up location. For some reason the GPS sends the driver to the wrong pick up location when trying to pick me up for my ride. I live in a condominium complex with about six other condominium buildings so it’s a little confusing if you are not sent to the correct address via the this app GPS. This causes problems and tension between the rider and the driver because the driver thinks he’s in the right spot but he is clearly at the wrong address and I have to explain to them every single time that this happens all the time with the driver and it’s not their fault. This also causes me to be late to my class every time they pick me up because I either have to walk or wait for them to turn around and come back to the right place. I use the UberX option so there should be no reason for me to walk. I have sent this information to this app through the app but they have yet to fix it I don’t even get a response from them even though I am a gold rewards member, so I am resorting to leaving a three star rating along with this lengthy written review. I’m hoping someone sees this and and it’s brought to the attention of someone who is able to fix this issue because it is very annoying. Someone please help!! Sincerely, Loyal this app Rider

I heard so many good stories about people using this app and being pleased with its service, but when my wife and I reached Los Angeles and decided to use it I found out the harsh reality. Unfortunately, this app has become a master of deception using its large user base to suggest confidence, but after getting a quote for a little over 40 dollars, my wife and I ended up getting charged almost 100 dollars because of difference in “time” and “distance.” I would be fine if that were the truth, but instead we had a driver that wasn’t focused and missed his exit, then his phone died and we had to use our own phones to guide him. This resulted in us having to drive another 30 minutes just because their own driver didn’t plan ahead or pay attention to the road. I will NEVER use this app again because the only thing they did to “fix” the problem was give me 5 this app bucks without any notification and then ignore any requests sent via app to find a proper resolution. So much for customer “support.” UPDATE After a few days of trying to find out how to talk with support staff directly I was able to reach a satisfying solution. I believe the best way to avoid situations like this would be to make the app send a notification when support staff message you, instead of you having to dig and find out where to talk to them. Because of their understanding I may use this app again, but just be wary about knowing where to contact anyone in case of a bad ride.

I have used this app on several occasions, mainly without issue. I have always been pleased with their quick response, but today was a horror show. I ordered the this app at 8:50 am. My confirmation said the car was 2 minutes away. I could see on the app where the car was and where it was trying to go. The driver was trying to follow the GPS which was telling it to drive through a school complex. Living just the other side of that complex, I know that no public traffic is allowed through those roads during school hours. What was frustrating was watching on the app not once, but 4 times, the driver trying to drive through the complex on roads that were closed. When all was said and done, after getting directions from a school security guard, she finally made her way to pick me up at 9:20am. I was waiting on the street with my bags for 30 minutes as I watched all of this unfolding on the app. The driver was very polite and apologetic, but the bottom line was this...I was aggravated, and late for my appointment because of the GPS sending the driver through non public roads, and the driver not figuring out that it was not possible to go the way the GPS wanted her to go. Waiting until your fourth fail attempt is too many before you ask for help or find a plan B. I have always been a supporter of this app in the past because of their past service, but after this episode, I may have to think twice about using them.

I had a great experience with this app so far, but just recently, I had an issue where many of my recent drivers got lost along the way, taking a wrong turn from what their GPS said, some of them asked me where to go next. I was polite and helped those who asked, and I still tipped each driver despite the inconvenience. However, one of these drivers apparently gave me a terrible score, dropping my perfect 5 star passenger rating. this app drivers can refuse to pick you up if they don’t like your passenger rating. It’s not fair that I can’t explain what happened or contest the rating, or that I’m getting the backlash for their mistake and they get to keep the tip, anyway. Completely unfair and this app does nothing about it. I don’t take this app that often, so the one rating was enough to drop my average quite a bit! One fluke rating should be either canceled out, or I should allow a chance to explain the situation and revoke a tip if the driver is going to be so rude and unfair. In addition, I’ve read many this app drivers saying they will intentionally give riders poor ratings if the trip was inconvenient for them: if it’s too far out of the way, if they didn’t feel the trip was far enough (and a big enough fare), or apparently if they don’t like the route to get there and can’t figure out their GPS. It’s not fair for drivers to be able to do that at all. Poor ratings should be for poor behavior, not for frustrations with the standard expectations of their job.