Written by Lyft, Inc.
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What is Lyft?
Lyft is a transportation app that matches riders with drivers, helps find the quickest bus route, or shows the nearest scooter. The app is easy to use, and riders can pay directly in the app. Lyft prioritizes the well-being of its riders and drivers and has created health safety requirements to help protect everyone in the car. The app offers up to 9 different ways to go, all available right from the app.
1. Choose from up to 9 different ways to go, all available right from your app.* Whether you’re looking for an affordable ride, the most direct route, or a way to treat yourself – we’ve got the mode to suit your needs and mood.
2. Got an appointment? Need to pick up some groceries? We’ll match you with a driver, help you find the quickest bus route, or show you the nearest scooter — you’ll be on your way in minutes.
3. Drivers are encouraged to practice extra health and safety precautions every time they get on the road, including thoroughly cleaning and disinfecting frequently touched surfaces daily.
4. With guidance from the CDC and local health officials, we’ve created health safety requirements to help protect everyone in the car.
5. We’ll continue to monitor the evolving coronavirus situation and make updates to ensure everyone knows how to use Lyft safely.
6. Count on Lyft to take you where you need to go with safety first.
7. * Lyft ride types may vary by region.
8. By downloading the app, you agree to allow Lyft to collect your device's language settings.
9. Choose your destination, find a ride in seconds, and pay directly in the app.
10. We want to make sure every ride is as comfortable as it can be so that you can sit back and relax.
11. With Lyft, you’ve got options.
12. Liked Lyft? here are 5 Travel apps like Southwest Airlines; United Airlines; Fly Delta; Expedia: Hotels, Flights & Car;
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- Matches riders with drivers
- Helps find the quickest bus route
- Shows the nearest scooter
- Easy to use
- Pay directly in the app
- Health safety requirements to protect riders and drivers
- Offers up to 9 different ways to go
- Drivers encouraged to practice extra health and safety precautions
- Prices vary based on market condition
- Collects device's language settings
- The app allows for easy ride requests and pickup location adjustments.
- The app offers a cancellation fee reversal option.
- The app has been frustrating and getting worse.
- Customer service is slow to respond and difficult to reach.
- The app's pricing can increase significantly over time.
- The quality of drivers has decreased, with some being unprofessional and unsafe.
- The app's reporting system for driver misconduct is limited.
Misleading, messy and causes me to be late for work
One of the worst and most expensive app I’ve ever used
Used to be better
Non existent customer service