Published by ATCO on 2024-09-21
What is Mi LUMA?
Mi LUMA is a customer app developed by LUMA Energy that allows users to manage their residential or commercial accounts. Users can register with their social security or employer identification number and a valid email. The app provides features such as bill payment, bill history, outage viewing and reporting, and FAQs.
1. After your first sign in using your username and password, you can choose to use Face Unlock, your fingerprint, PIN or keyboard pattern for future sign-ins, making signing into Mi LUMA easy and quick.
2. The Mi LUMA app also provides a 12-month history of bills and payments, outage viewing and reporting capabilities, and an extensive set of frequently asked questions (FAQs) to help you in the transition to LUMA Energy.
3. However, if you already registered for Mi LUMA web, our online customer portal, there is no need to register again in the app, you can use the same username and password to sign in.
4. You can register with a residential or commercial account, the last 4 digits of the social security or employer identification number on the account, and a valid email.
5. With a single tap, view the Account screen, with all your current account information, including the total amount due and payment due date.
6. Once signed in, you will see the Dashboard with the current balance of the electric service account your registered.
7. Pay your bill using either a credit card or a bank account.
8. Payments made through Mi LUMA app are credited the same day.
9. Mi LUMA is LUMA Energy’s new customer app.
10. View and download your current bill in PDF format.
11. Simply download the free app and begin enjoying the convenience of doing all of this from anywhere 24x7.
12. Liked Mi LUMA? here are 5 Utilities apps like My Verizon; myAT&T; T-Mobile; My Spectrum; Calculator & Math Solver;
Or follow the guide below to use on PC:
Select Windows version:
Install Mi LUMA app on your Windows in 4 steps below:
Download a Compatible APK for PC
| Download | Developer | Rating | Current version |
|---|---|---|---|
| Get APK for PC → | ATCO | 1.90 | 1.18.2 |
For Windows 11, check if there's a native Mi LUMA Windows app here » ». If none, follow the steps below:
| Minimum requirements | Recommended |
|---|---|
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Download on Android: Download Android
- Registration with residential or commercial account
- Sign in with username and password, Face Unlock, fingerprint, PIN, or keyboard pattern
- Dashboard with current balance of electric service account
- Account screen with current account information, total amount due, and payment due date
- View and download current bill in PDF format
- Pay bill using credit card or bank account
- 12-month history of bills and payments
- Outage viewing and reporting capabilities
- Extensive set of FAQs
- Available for free download and use 24x7
- Allows users to view accounts and bills
- Provides the ability to make payments
- Users have reported difficulty creating an account
- Unable to report outages for some accounts
- App has inconsistent functionality and reliability
- Some users have experienced difficulty accessing their accounts or receiving error messages
Get the app/website to work
No sirve
Better with every new version
Good but Cannot report outage
PC Apps 
