ParkBoston for Pc

Was visiting Boston from NC. Upon parking I downloaded the app, and entered plate #, parking zone, etc., and paid. I entered my plate number as it is on my plate, with a dash. Very convenient and easy to use. To my dismay, I came back to $40 ticket. I parked elsewhere later that evening, and another $40 ticket! I parked the next day, and luckily did not get a ticket, but apparently just got lucky that no parking enforcement came by that day. I called to dispute the tickets upon returning home and was told I shouldn’t have entered the dash. Seems like it should have been an instant dismissal for such a simple “error”, but it had to be reviewed. A week or so later, I received a letter regarding each violation. One was dismissed and one wasn’t!! I called again and was told they will only dismiss one mistake (which isn’t really a mistake as there is a dash in my plate #). What time consuming nonsense for all involved just for including the dash in my plate number! App developers, unless you are trying to take advantage of unsuspecting out-of-towners, please provide instructions in the app to not include spacers or dashes, or whatever else will cause a problem.

I use this app frequently because I live in back bay and can’t always find resident parking. It’s convenient and great because I want all quarters to do my laundry ;) I like the recent history, I like the reminder. A couple recommendations from an avid user to make this app better: 1. A map so you can remember where you parked / see which zone to use if you parked overnight and and want to pay to park in the morning but don’t want to leave bed quite yet (my zone starts at 8am and one Saturday’s I like to read in bed with coffee in the morning). 2. It takes a lot of clicks. Login. Zone entry. Car selection. Payment type. Payment method. Confirmation. I use this for my main car 99% of the time, have always paid with the same card. I wish it defaulted to my main car, my usual payment method and type, left the zone free to enter, and confirmed there, rather than asking each time if I want to pay using credit/debit or parking card, then asking which card, then needing to confirm I actually want to pay. I defaulted to auto login which helped, but I want one or two clicks please. I’ve forgotten to confirm a couple times and been lucky, but I know that won’t always be the case! 3. I wish the recent history allowed for 4 or 5 recent zones. I park on my block and get them confused sometimes and have to go back into my email to figure out which zone is which street and which side of the street in the morning. Thanks!

I have been using this app nearly daily since I got it, and by and large it's pretty great. I have yet to have any functionality issues, which is pretty impressive. The one issue I have is worthy of my two-star ding, and it is this: the ten-minutes warning is a rather loud and realistic sounding car horn. If you *use* your phone for, oh, say, anything at all that requires the speakers, it will be loud enough to make you jump out of your skin. If you're in your car already and using the phone through your cars soeakers, it's downright dangerous! You can turn the reminder off completely, but it uses the system volume, and you cannot make the sound anything other than the device on your car designed to warn others of danger. Idiotic! Since my complaints about this have gone unnoticed apparently for months, and I've grown to despise the app despite the fact that it would be five star material without this unforgivable flaw, I have downgraded my rating from three to one star.

I found the ap easy to use and reasonably logical once set up. You can enter multiple cars and multiple payment methods. It sure beats rummaging for change or worse using those machines that dispense tickets that you put in the car window. Quick, easy, flexible, no standing around in the rain or snow trying to get an often broken machine to dispense a ticket. I love it. U should too.