Spiceworks - Help Desk for PC - Free Download: Windows 10/11 Edition

★ ★ ★ Spiceworks Overview

What is Spiceworks?

Spiceworks Mobile is a free IT management app that allows IT professionals to manage their IT network, help desk tickets, and users from anywhere. With Spiceworks Mobile, users can access all the information they need to do their IT jobs, including devices, work tickets, user info, and IT discussions. The app is used by over 1 million IT professionals worldwide and simplifies everything IT about the IT workday.

Software Features and Description

1. Take your IT network, help desk tickets(cloud or local) and users with you wherever you go! With Spiceworks Mobile, Spiceworks users have the info they need to do their IT jobs – at their fingertips.

2. From network inventory, monitoring & mapping to help desk, vendor ratings & reviews and more, Spiceworks delivers everything an IT pro needs to get their daily grind done.

3. Used by over 1 million IT pros worldwide, Spiceworks free IT management app & online community simplifies “everything IT” about the IT workday.

4. See devices, work tickets, access user info, read IT discussions, and more.

5. All for free.

6. Liked Spiceworks? here are 5 Business apps like IT helpdesk | ServiceDesk Plus; AD HelpDesk; HP Instant Help; SaaS helpdesk|ServiceDesk Plus;

Download and install Spiceworks - Help Desk on your computer

GET Compatible PC App

App	Download	Rating	Maker
Spiceworks	Get App ↲	33 2.91	Spiceworks, Inc.

Or follow the guide below to use on PC:

Select Windows version:

Windows 10
Windows 11

Install Spiceworks - Help Desk app on your Windows in 4 steps below:

Download an Android emulator for PC:
Get either Bluestacks or the Nox App >> . We recommend Bluestacks because you can easily find solutions online if you run into problems while using it. Download Bluestacks PC software Here >> .

Install the emulator:
On your computer, goto the Downloads folder » click to install Bluestacks.exe or Nox.exe » Accept the License Agreements » Follow the on-screen prompts to complete installation.

Using Spiceworks on PC [Windows 10/ 11]:

Open the Emulator app you installed » goto its search bar and search "Spiceworks"
The search will reveal the Spiceworks - Help Desk app icon. Open, then click "Install".
Once Spiceworks is downloaded inside the emulator, locate/click the "All apps" icon to access a page containing all your installed applications including Spiceworks.
Now enjoy Spiceworks on PC.

Download a Compatible APK for PC

Download	Developer	Rating	Current version
Get APK for PC →	Spiceworks, Inc.	2.91	3.5.4

Get Spiceworks on Apple macOS

Download	Developer	Reviews	Rating
Get Free on Mac	Spiceworks, Inc.	33	2.91

Download on Android: Download Android

Spiceworks - Help Desk functions

- View network inventory and identify any issues with assets

- Open a ticket for any assets that need attention

- See and respond to all trouble tickets

- Create new tickets, close and re-open existing ones

- Add and edit ticket description and details

- Assign tickets and set priorities, due date, and more

- Quickly get contact info for end-users

- View and update important user details

- Take and upload pictures of users to their profiles

- Access to Spiceworks online community

- Free to use

✔ Pros:

- None mentioned in the review.

☹ Cons:

- Multitasking in split view for the iPad Pro is not available.

- Apple Pencil cannot be used for quick note-taking or signature collection.

- Category and ticket views for different departments are not available in the app.

- Search function is not working properly and needs improvement.

- Push notifications are not working for some users on iOS 11.3.

Top Pcmac Reviews

Needs Ticket Views

By Brantly7 (Pcmac user)

We use an on prem install and have multiple departments using the same system, we use category to sort as Department and ticket views to show each department what's relevant to them. But these view options are to available in the app which makes it half unusable for our help desk admins who mostly use the app on the go and need to see their department tickets not just what is assigned to them or all open tickets, when we have hundred of tickets open at a time it's too much for them to search every time. I think I would rate 5 if this was implemented in the app.
multitasking capability in your next update

By Bboynocturnal (Pcmac user)

Hello, Would you please add multitasking in split view for the iPad Pro? This would be great! Also please allow the use for the Apple Pencil so we can write things down quickly and collect signatures from end users please.
Push Notifications Are Broken

By kali1496 (Pcmac user)

I've always used the this app app in the past. Now I'm becoming increasingly frustrated with it. I'm not receiving push notifications and when I open the notifications menu within the app, it's blank. A co-worker is using an older iPhone with an older iOS version and it works for him. I'm on 11.3.0, however this issue was present on 11.2.X as I was hoping it was an iOS related issue. Turns it this is definitely something on this app end. Tried reinstalling the app and even resetting my phone to factory.
Searching

By Phuckanickname10384 (Pcmac user)

I have no idea how this app has managed to have updates and still has not fixed the search issue. The search function is so bad it should just be removed. This app would be 5 stars if the search worked at all. I can’t search for an email address for a user, can’t search for tickets in custom fields I’ve created. The only way I can search for specific tickets is by location. Please fix this issue.