Salesforce Field Service for PC

★ ★ ★ Sales Overview

What is Sales?

The Field Service mobile app by Salesforce is a powerful solution that brings the full power of Field Service management to your mobile workforce. It is designed to improve first visit resolution by providing employees with the latest information and tools to resolve issues in the field. The app is built to be offline first, presenting information in a clean and easy-to-use user interface. It is backed by the Salesforce1 platform, allowing for customization and extension to empower your mobile employees with whatever they need.

Software Features and Description

1. Built to be offline first, Field Service presents information in a clean and easy-to-use user interface and arms your workforce with the latest information with in-app notifications.

2. - Easy-to-use thanks to an optimized, clear, and beautiful user interface to view service appointments, work orders, inventory, service history and other important information from anywhere.

3. Please contact your Salesforce Account Executive for more information on purchasing Field Service and user licenses.

4. The Field Service mobile app by Salesforce is a brand new way to bring the full power of Field Service management to your mobile workforce.

5. Backed by the Salesforce1 platform, this application lets you customize and extend the app to empower your mobile employees with whatever they need to easily resolve issues in the field.

6. Individual users must be provisioned with Field Service Technician licenses to use this application.

7. - Extend and customize this application using configurable layouts to reorganize information, and list views to control user schedules.

8. Note: This application requires your Salesforce org to have Field Service.

9. - Collaborate in real-time with dispatchers, agents, managers, and other technicians or mobile employees using messages and photos through Chatter.

10. - Quickly get up to speed by viewing asset service history information.

11. - Easily obtain proof of service using your touch screen to capture customer signatures.

12. Liked Sales? here are 5 Business apps like mpengo Service Call; CES CNA and ITI Inspections; Office Essentials - for Microsoft Word, Excel, PowerPoint & Quickoffice Version; Voice Dictation for Pages; Tunnel - Workspace ONE;

Download and install Salesforce Field Service on your computer

GET Compatible PC App

App	Download	Rating	Maker
Salesforce Field Service	Get App ↲	11,403 4.63	salesforce.com

Or follow the guide below to use on PC:

Select Windows version:

Windows 10
Windows 11

Install Salesforce Field Service app on your Windows in 4 steps below:

Download an Android emulator for PC:
Get either Bluestacks or the Nox App >> . We recommend Bluestacks because you can easily find solutions online if you run into problems while using it. Download Bluestacks PC software Here >> .

Install the emulator:
On your computer, goto the Downloads folder » click to install Bluestacks.exe or Nox.exe » Accept the License Agreements » Follow the on-screen prompts to complete installation.

Using Sales on PC [Windows 10/ 11]:

Open the Emulator app you installed » goto its search bar and search "Sales"
The search will reveal the Salesforce Field Service app icon. Open, then click "Install".
Once Sales is downloaded inside the emulator, locate/click the "All apps" icon to access a page containing all your installed applications including Sales.
Now enjoy Sales on PC.

Download a Compatible APK for PC

Download	Developer	Rating	Current version
Get APK for PC →	salesforce.com	4.63	250.4.0

Get Salesforce Field Service on Apple macOS

Download	Developer	Reviews	Rating
Get Free on Mac	salesforce.com	11403	4.63

Download on Android: Download Android

Salesforce Field Service functions

- Easy-to-use interface to view service appointments, work orders, inventory, service history, and other important information from anywhere

- Mapping, navigation, and geolocation capabilities

- Offline-first design with intelligent data priming and offline actions

- Real-time collaboration with dispatchers, agents, managers, and other technicians or mobile employees using messages and photos through Chatter

- Access to relevant Knowledge Articles

- Automatic push notifications to relevant users

- Touch screen signature capture for proof of service

- Service report generation and sending to customers

- Van Stock inventory management and product transaction recording using a Price Book

- Parts required to complete a job viewing and product consumption recording

- Customizable layouts, list views, quick actions, Salesforce Flows, and deep-links to other apps

- Time off recording

- Barcode and QR code scanning

- Work order line item visualization

- Asset service history information viewing.

✔ Pros:

- Allows users to input times they are available and unavailable.

- Has a feature to check assets.

- Has a calendar function.

☹ Cons:

- Only shows the date and not the abbreviated day.

- Times marked as unavailable do not show on the calendar.

- Requires a lot of clicking and confirming.

- Has issues with the feedback and scanner buttons.

Top Pcmac Reviews

Way to much clicking

By Pardue78 (Pcmac user)

Way to much clicking. On a lot of things you have to click and then hit confirm. Double clicking. When I select the option it should auto confirm it unless there are multiple choices that can be selected then the confirm button would be needed. There is also a lot of things that should be defaulted or remember your last selection and that would save lots of clicks. Also has an issue when entering feedback the next button is covered so I have to click off where I am to see the next button and biggest issue is where I normally click opens the scanner. Another big issue is the format in which it displays parts. It uses some Salesforce number that means nothing to the user. We need the part number to be displayed not the salesforce pi number.
Day missing from date

By danadanadna (Pcmac user)

Only shows date, if you want to know what day you’ll need to carry a separate calendar. I can remember what I did on Wednesday but I need a calendar to know what the date was on Wednesday. I would have given 5 stars if the date was accompanied with the abbreviated day, Mon, Wed, etc...
Almost great...

By dmat7777 (Pcmac user)

My one complaint is when I put a time I’m not available due to Dr appointment, PTO, etc, this time doesn’t show on my calendar. It would be really good to be able to see it on my calendar, so I can confirm correct input.
Glitch

By johnny bravo big musclez (Pcmac user)

Pretty good app. However, when I check the asset, I have to back out and click it again before it works. It’s pretty annoying.