에 의해 게시 CA, Inc
1. If you are still unable to resolve your issue, the app lets you request a service or open a CA Service Desk Manager ticket including use of the mobile device camera, location and voice-to-text features to simplify ticket creation.
2. This app enables mobile device access to CA Service Management to perform many tasks that leverage CA Service Desk Manager, CA Service Catalog and CA IT Asset Manager.
3. This app requires an active CA Service Desk Manager 12.7 or later implementation that has been configured for mobile access.
4. Requesting available services or viewing the open service requests requires CA Service Catalog.
5. Support Analysts can view and filter their ticket queues, as well as drill into the details of a specific ticket and perform various actions on it.
6. Accessing assets requires CA IT Asset Manager.
7. You can collaborate for issue resolution via communities, ask questions, reply to other's question and comment on replies.
8. You can also view your open help desk tickets.
9. Another capability enables you to review your assigned tasks and take action, such as approving the task.
또는 아래 가이드를 따라 PC에서 사용하십시오. :
PC 버전 선택:
소프트웨어 설치 요구 사항:
직접 다운로드 가능합니다. 아래 다운로드 :
설치 한 에뮬레이터 애플리케이션을 열고 검색 창을 찾으십시오. 일단 찾았 으면 CA Service Management 검색 막대에서 검색을 누릅니다. 클릭 CA Service Management응용 프로그램 아이콘. 의 창 CA Service Management Play 스토어 또는 앱 스토어의 스토어가 열리면 에뮬레이터 애플리케이션에 스토어가 표시됩니다. Install 버튼을 누르면 iPhone 또는 Android 기기 에서처럼 애플리케이션이 다운로드되기 시작합니다. 이제 우리는 모두 끝났습니다.
"모든 앱 "아이콘이 표시됩니다.
클릭하면 설치된 모든 응용 프로그램이 포함 된 페이지로 이동합니다.
당신은 아이콘을 클릭하십시오. 그것을 클릭하고 응용 프로그램 사용을 시작하십시오.
다운로드 CA Service Management Mac OS의 경우 (Apple)
| 다운로드 | 개발자 | 리뷰 | 평점 |
|---|---|---|---|
| Free Mac OS의 경우 | CA, Inc | 1 | 2.00 |
PC를 설정하고 Windows 11에서 CA Service Management 앱을 다운로드하는 단계:
This app enables mobile device access to CA Service Management to perform many tasks that leverage CA Service Desk Manager, CA Service Catalog and CA IT Asset Manager. You can collaborate for issue resolution via communities, ask questions, reply to other's question and comment on replies. If you are still unable to resolve your issue, the app lets you request a service or open a CA Service Desk Manager ticket including use of the mobile device camera, location and voice-to-text features to simplify ticket creation. You can also view your open help desk tickets. Another capability enables you to review your assigned tasks and take action, such as approving the task. Support Analysts can view and filter their ticket queues, as well as drill into the details of a specific ticket and perform various actions on it. This app requires an active CA Service Desk Manager 12.7 or later implementation that has been configured for mobile access. Requesting available services or viewing the open service requests requires CA Service Catalog. Accessing assets requires CA IT Asset Manager.
PcMac 한국어 
