写的 - CA, Inc
1. If you are still unable to resolve your issue, the app lets you request a service or open a CA Service Desk Manager ticket including use of the mobile device camera, location and voice-to-text features to simplify ticket creation.
2. This app enables mobile device access to CA Service Management to perform many tasks that leverage CA Service Desk Manager, CA Service Catalog and CA IT Asset Manager.
3. This app requires an active CA Service Desk Manager 12.7 or later implementation that has been configured for mobile access.
4. Requesting available services or viewing the open service requests requires CA Service Catalog.
5. Support Analysts can view and filter their ticket queues, as well as drill into the details of a specific ticket and perform various actions on it.
6. Accessing assets requires CA IT Asset Manager.
7. You can collaborate for issue resolution via communities, ask questions, reply to other's question and comment on replies.
8. You can also view your open help desk tickets.
9. Another capability enables you to review your assigned tasks and take action, such as approving the task.
或按照以下指南在PC上使用 :
选择你的电脑版本:
软件安装要求:
可直接下载。下载如下：
现在，打开已安装的模拟器应用程序并查找其搜索栏。一旦找到它，请键入 CA Service Management 在搜索栏并按搜索。点击 CA Service Management应用程序图标。一个 窗口 CA Service Management 在Play商店或应用程序商店将打开并且它将在您的模拟器应用程序中显示商店。现在，按下安装按钮并像在iPhone或Android设备上一样，您的应用程序将开始下载。现在我们都完成了。
你会看到一个名为“所有应用程序”的图标。
点击它，它会带你到一个包含所有已安装应用程序的页面。
你应该看到 图标。点击它并开始使用该应用程序。
下载 CA Service Management 对于Mac OS (Apple)
| 下载 | 开发人员 | 评论 | 评分 |
|---|---|---|---|
| Free 对于Mac OS | CA, Inc | 1 | 2.00 |
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