SaaS helpdesk|ServiceDesk Plus 电脑版：免费下载用于PC

★ ★ ★ 发布者评论

1. The mobile app is designed to allow technicians to provide resolutions to end-users by getting the full picture of the issue at hand, collaborating with other technicians, providing required approvals, obtaining solutions directly from the knowledge base, and conversing with end-users on the mobile app itself.

2. ServiceDesk Plus Cloud for iOS enables you to access your IT service desk and perform a host of activities from your mobile phone.

3. Now you can provide uninterrupted IT support to end-users anytime and anywhere using your mobile devices, just as you would in ServiceDesk Plus on the web.

4. ● Optimize IT service desk KPIs using closure codes and status change comments.

5. ● Create, pick up, assign, merge, resolve, and close IT tickets and notify users.

6. ● Auto-populate the ticket description when users reply to technicians from the app.

7. ● Monitor IT technician's productivity with the worklog timer under request details.

8. ● Create knowledge base articles with rich-text formatting.

9. Among other capabilities, it is also a great place to keep track of all announcements.

10. ● Customize the ticket details view with the desired fields.

11. ● Leverage multiple login methods, including SAML authentication.

截图

如何下载和安装 SaaS helpdesk|ServiceDesk Plus 在你的PC和Mac上

检查兼容的 PC 应用程序或替代品

应用	下载	评分	开发人员
SaaS helpdesk\|ServiceDesk Plus	获取应用程序或替代品 ↲	141 4.35	Zoho Corporation

或按照以下指南在PC上使用 :

选择你的电脑版本:

Windows 10
Windows 11

软件安装要求:

步骤1：下载PC和Mac的Android模拟器

可直接下载。下载如下：

步骤2：在PC或Mac上安装模拟器

第3步： SaaS helpdesk|ServiceDesk Plus 对于个人计算机 - Windows 7/8/8.1/10/11

现在，打开已安装的模拟器应用程序并查找其搜索栏。一旦找到它，请键入 SaaS helpdesk|ServiceDesk Plus 在搜索栏并按搜索。点击 SaaS helpdesk|ServiceDesk Plus应用程序图标。一个窗口 SaaS helpdesk|ServiceDesk Plus 在Play商店或应用程序商店将打开并且它将在您的模拟器应用程序中显示商店。现在，按下安装按钮并像在iPhone或Android设备上一样，您的应用程序将开始下载。现在我们都完成了。
你会看到一个名为“所有应用程序”的图标。点击它，它会带你到一个包含所有已安装应用程序的页面。你应该看到图标。点击它并开始使用该应用程序。

获取适用于 PC 的兼容APK