ServiceDesk Plus MSP for PC

App Screenshots

Software Features and Description

1. It has been designed to handle multiple clients in a single Help Desk, so the Managed Service Providers (MSPs) don’t have to juggle with multiple software.

2. ManageEngine ServiceDesk Plus MSP integrates your help desk requests and assets to help you manage your clients' IT infrastructure effectively.

3. It reduces the response and resolution time of a technician dramatically, increasing the efficiency of your help desk team.

4. This app lets your technicians create, access and resolve requests from any place, anytime.

5. * Filter requests based on criteria such as unassigned, pending, open etc.

6. * Perform actions (pick up, assign, close, reply) for requests.

7. * Work log, notes and resolutions can be added/modified for each request.

8. It also gives you better user experience.

9. Liked ServiceDesk Plus MSP? here are 5 Business apps like SuperLive Plus; MenaME-Plus®; iDMSS Plus; ManageEngine ADSelfServicePlus; Kiosk Pro Plus;

Download and install ServiceDesk Plus MSP on your computer

GET Compatible PC App

App	Download	Rating	Maker
ServiceDesk Plus MSP	Get App ↲	1 4.00	Zoho Corporation

Or follow the guide below to use on PC:

Select Windows version:

Windows 10
Windows 11

Install ServiceDesk Plus MSP app on your Windows in 4 steps below:

Download an Android emulator for PC:
Get either Bluestacks or the Nox App >> . We recommend Bluestacks because you can easily find solutions online if you run into problems while using it. Download Bluestacks PC software Here >> .

Install the emulator:
On your computer, goto the Downloads folder » click to install Bluestacks.exe or Nox.exe » Accept the License Agreements » Follow the on-screen prompts to complete installation.

Using ServiceDesk Plus MSP on PC [Windows 10/ 11]:

Open the Emulator app you installed » goto its search bar and search "ServiceDesk Plus MSP"
The search will reveal the ServiceDesk Plus MSP app icon. Open, then click "Install".
Once ServiceDesk Plus MSP is downloaded inside the emulator, locate/click the "All apps" icon to access a page containing all your installed applications including ServiceDesk Plus MSP.
Now enjoy ServiceDesk Plus MSP on PC.

Download a Compatible APK for PC

Download	Developer	Rating	Current version
Get APK for PC →	Zoho Corporation	4.00	5.10.1

Download on Windows 11

For Windows 11, check if there's a native ServiceDesk Plus MSP Windows app here » ». If none, follow the steps below:

To get started, Download the OpenPC software »
- Upon installation, open OpenPC app » goto "Playstore on PC" » click "Configure_Download" button. This will auto-download and install PlayStore on your computer.

To use ServiceDesk Plus MSP,
- Login to the PlayStore we just installed
- Search for "ServiceDesk Plus MSP" » then Click "Install".
- ServiceDesk Plus MSP will now be available on your Windows start-menu.

Minimum requirements	Recommended
8GB RAM SSD Storage Processor: Intel Core i3, AMD Ryzen 3000 Architecture: x64 or ARM64	16GB RAM HDD Storage

Get ServiceDesk Plus MSP on Apple macOS

Download	Developer	Reviews	Rating
Get Free on Mac	Zoho Corporation	1	4.00

Download on Android: Download Android

✔ Pros:

- The app allows users to log in and work with Requests filtered by Account and/or SDP-MSP View filters.

☹ Cons:

- Not all parts of the app work properly.

- Clearing notifications is difficult, resulting in a constant badge on the app icon.

- Trying to view details for a ticket can cause the app to freeze.

- The keyboard has difficulty dismissing once logged on and browsing Requests.

- Adding work logs can cause the app to freeze and time is calculated incorrectly.

- Images cannot be viewed in conversations, tickets cannot be merged, and priority or due date cannot be edited.

- The app is almost useless for reading and responding to messages with multiple threads, as the screen will not scroll.

Top Pcmac Reviews

Meh

By jerquiaga (Pcmac user)

Not all parts of the app work. Can't clear notifications easily, so there is always a badge on the icon. Trying to see detail for a ticket doesn't work, app freezes.
Decent, Needs More Work

By M4tt3y (Pcmac user)

The app logs in and I can work with Requests filtered by Account and/or SDP-MSP View filters. The keyboard has difficulty dismissing once logged on and browsing Requests. It doesn't dismiss easily and it needs attention.
Bad design and functionality

By DaveUIO (Pcmac user)

The application is almost useless, when adding work logs it freezes, Time is calculated wrong, can’t see images in conversations, can’t merge tickets, can’t edit priority or due date. The android app is far more better, but this one hasn’t been taken care of in the last 3-4 years.
Not ready for production

By No name available ? (Pcmac user)

As it is this app is useless. One cannot read messages or respond to a customer if there are 10 or 15 messages. The screen will not scroll. Very basic functionality has not been tested.