Fred Meyer for Pc

First, I’d like to say that because of health reasons I love having the pick up and delivery options. However, I’m not as impressed as I used to be. This app used to show the ingredients on almost all of their products, and now the majority of the ones I need actually show them. Having celiac disease and allergies to foods, it’s imperative I know what I’m getting. Also, the other app was easier to find qualifying products for coupons. Navigating through the app is not as easy now. Often times I search a product and it says there isn’t anything matching that description, but I can word it the same way another time and it brings the product up easily. Before, it was clear what promotional items to purchase to receive free delivery. It’s much harder to find now, but even after finding a coupon valid today for free delivery on purchases of $75 or more, it would not apply it to my order. Therefore, on a $211 purchase I was charged $9.95 for delivery and $11 for a tip (I live 2-3 minutes from the store). Maybe the tip for the driver should be based on delivery location. Lastly, I was able to include notes about the actual delivery in the past, and the app does not have a place for that anymore. I really need to have that option, so I find this very frustrating.

I called the this app customer service line to complain about the new app update, but they acted like they hadn't had any problems so I decided to write a review. This program used to work really well, but someone with wisdom decided they needed to "improve" the app. What happened was that it's almost unusable. 1.) Gone is easy access to the search by department...which is a huge disappointment. I don't know the stores inventory so all I know is what I've purchased before. 2.) after I placed my order this morning, I revisited the website only to find 5 of the items I'd just purchased already in my cart. Argh! And 3.) it appears that the system wants you to begin with setting a pickup date before starting a cart. This isn't how I shop, I build my cart items over time and then decide when I'm finalizing the order. 4.) I've had nothing but problems with notes regarding substitutions disappearing once I place the order. Please don't roll out new app without considering the customer and how they use it. Really disappointing.

I’ve recently discovered how well the app and grocery pickup work and fit into my lifestyle! This has revolutionized grocery/household shopping for me. I’m on a “down to the penny” budget and this app and grocery pick up has helped me keep within my budget every week. I’m so thankful now I do t have to shop in a rush or bring my child shopping with me anymore. All I have to do is plan the weeks dinner menu, add coupons to my app, search and add all the items I’ll need for the week, then pay and schedule my pickup time! My son and I load into the car, drive just down the street to Freddie’s, park in the designated parking, open the trunk, and an associate brings our groceries out and loads them in the trunk. Love it. No more overspending just to get home and realize I’ve forgot the item I went for! No more son begging for all the goodies he sees! The only think that would make this better is to make pickup free instead of charging $5 for it, or grocery delivery in our geographical location.

I love using the ClickList service! However, the app could continue to be tweaked for better service. It works better on different devices. I'd like to order on my phone, but that is the most problematic way with the app. I typically use my iPad, but even then, I can't uncheck "allow substitutions", unless I want to uncheck all my items. I should be able to select individual items that I'm ok with a substitution, but the only option I have is all or nothing. Also, I see that the app is finally saving my "special instructions" on items that I order all the time. However, I'm not sure that the people who collect my items in the store actually see those special instructions unless they go looking for them. It's been hit or miss, and I'm told that my special instructions don't automatically show for those who are putting my order together. Overall, this app and service is an amazing time and lifesaver. I love being able to drive up and load a huge order of groceries into my car, while keeping all my young kids in the car, all within about 10 minutes.