I love the app because it’s way easier to see items on a mobile phone then the website on my phone..but it does have some issues. When I use the search, it usually tells me something went wrong and it won’t load, I will normally have to go look for that item by category. Today all my favorites disappeared when I had over 20 items. Very slow to load but idk if that’s my WiFi. I also can’t figure out how to write reviews on the app for past orders. Is that not available on the app?!?
Pros: really easy for store pick up or drive up and I love that it will connect to my Apple Pay! I wish it was easier to check if a specific item is available at other stores with out changing your “home store”.
*** a couple of hrs later Update: re-started my phone, deleted the app & re-installed and my favorites are back! YESSS. Forgot to mention another down fall is when I get the push notifications about a sale or when an item is back in stock and I click on that notification it opens the app and takes me to the home page, which is really annoying (this was happening a lot I am curious to see if it will continue to happen now that I deleted the app and re-installed it) I am obsessed with Target and I Browse the app as much as I used Pinterest (which is a lot)!
I placed this order yesterday, or so I thought! The way the ordering was working then I was actually worry the order was placed twice. I push the place order and it stated order placed. But I didn’t see confirmation so I pressed “place order” again. On that order I had the “Daniel Tiger throw blanket” that showed 1 left & Elmo & Cookie Monster pj’s, I went to look for confirmation in my email but it wasn’t there. I logged off thinking my order was placed but your confirmation was slow. Tonight I go online and target pops up stating another item “little tykes trampoline” was available. When I click on it I’m told a few of my items in my basket are not available and would I like to put them on a future order? Not when I thought the order was placed yesterday! I went thru the whole process AGAIN which shows my card number and press to process. THEN my order goes thru minus 2 items I wanted that were available yesterday but are no longer available today. If I could find 2 of the items I have on my order elsewhere I would have and cancelled my order with you!
Whatever was wrong with your system yesterday made it so 2 items I also really wanted are not available today! This will be the last time I go online to order from target! I don’t go thru the whole process only to find out the next day something’s I thought I might get 2 of I’m now getting zero!!!
If you’re not using the Target app, you’re wasting money
This is one of the best shopping apps out there. It provides transparency to the consumer so you get the best available prices whether you’re shopping online or in store. If you’re shopping in store, just use the app to scan everything you put in your cart. The scanned (online) price is almost always less than the price shown at the store. For those items, you can request a price adjustment at the cashier when you’re checking out. I regularly save 10-20% every time I go to target by doing this.
If you don’t want to shop in store, the in-app shopping experience is great. It tells you every offer and coupon available to you, and you can select in store pickup or drive up (if your location offers it) or shipping.
The wallet feature is seamlessly integrated with your target debit or credit card. [If you don't have a target debit card but you do have a bank account, sign up for the debit card. They don’t check your credit and you get an automatic 5% off every purchase.]
Mama’s best friend
I have a toddler and with the drive up service I no longer have to block out an hour and a half of my day in order to make a Target run. This service is a godsend for mamas with babies that don’t like to sit still in the cart.
I pick out my items on the app, check out, then a short time later (within a couple hours, if not much sooner) I get a notification saying that my order is ready for pickup. I push the “I’m on my way” button when I’m in the car and heading to the store. I park in one of the designated pickup spots, hit the “im here” button, and boom my goodies are delivered to my car in just a matter of a minute or two.
All while my toddler sits in his car seat eating a snack or playing happily with a toy.
The only way this could be better is if I could pick up perishable grocery items this way too. I understand the storage of items that need to be refrigerated has to be carefully planned so I get why I can’t do that. Hopefully Target figures out a way to make it happen though because that would be amazing!
Recent Update = UX Nightmare
Like many others, I was a long time user of the stand-alone Cartwheel app, which I considered to have a superior UX and feature set over the brand’s flagship app — this is also why, I regrettably began using this app when it replaced the stand-alone Cartwheel app several months ago.
With that said, I’ve handled that this app is focused more on online than in-store shopping, I’ve dealt with the fact that it’s UX pales in comparison to the original and tasks that once took 1-2 taps now take 3-4(or more), and I even looked past several weeks of sign-in issues during the transition period.
However, with the latest update, for some reason the development team decided to add sound effects to Cartwheel user actions. This would not have been a problem if the team had been conscientious enough to allow users to disable these sound effects, however after searching within the app and the phone settings I have been unable to find a quick and easy way to do this, which quite simply is bad UX.
With the variety of other options available for providing feedback after a user performs an action, I see no excuse for the development team to not allow users to disable in-app sound effects.
Very nice but could be even better....
The new app is very nice, with Cartwheel right there. I love that I can make a shopping list and it tells me where the items are in the store and whether there is a cartwheel coupon to go with it. However a few suggestions to make it even better/easier:
-make the shopping list editable so I can add to something already there or move them around
-when browsing cartwheel, I'd love to be able to have the capability to not only add those items to cartwheel, but add to my shopping list from there. Seems that you can only add cartwheel items to the shopping list once you've added an item to your list, it shows you there's a cartwheel coupon, you click the little cart to see it, and there you can add to both cartwheel and the list, but then I have my generically listed item that I have to remove and the one added by cartwheel. So in essence, I want to be able to start building my shopping list from cartwheel browsing first.
Aside from the above, it is overall a definite improvement and much easier to use. I love the wallet, as well!!!!
Target App is THE BEST way to Shop!!
by Patrick James 85
I have been using the Target Shopping App for about 2-3 years now & I got into it right away, however, recently the experience has become so amazing that I rarely shop anywhere else for a variety of products from Essentials-Home! The order & “Pick Up” option is always a breeze, it’s actually cheaper to buy certain products this way & it gets rid of waiting for a specific item to be tracked down on the floor. Cartwheel makes this even better with price options & most recently I have really started to use the “Buy 2”, “Buy 3”, “Buy 4” & receive a Target Gift Card $5-20 for next purchase. I love this feature because it’s often paired with Household Items, Laundry Detergents & Bath & Body Essentials! You usually run out of everything at once so it’s easy to take advantage of & then you get that extra Target $$ to make a purchase you just really want but it wasn’t in the budget!
The Target Shopping App is My Go-2 Personal Shopper & Savings Assistant!!
I’m rating this app five stars because even though it has its glitches I work at Target and have to struggle with people in store who believe that everything should happen perfectly. Like the second something is bought it should *poof* reflect in our store devices and the online availability. And that we should somehow be able to see the percents that come off of each item when we hit total (Just a heads up, it doesn’t tell us until you know too.) And while I know you guests won’t understand this, I’d rather they stuck with the developers they have instead of spending more money here, and put more money into our brick and mortar stores. For me, I feel like that should be top priority. But hey, you want to mock the company more for putting more money into other things, then go for it. But understand that that effects hours, training and your service in store. This app is awesome if you take the time to work through a few glitches and use a little patience.
They simply cheated on me
I was target costumer for a long time, and I always have good experiences when I going to its stores. However things will changed after I got the red card, and I started to use their app to subscript diapers for my baby. I didn’t find any place to subscript it in their app, so I called the costumer server. One of their staffs talked with me for like 1:30 hours. She couldn’t help me to find how I could subscript diapers in app, so she offered to do it by herself. She did it, and subscript diapers and bought a rice cooker for me as well. Then when I saw the bill, I found that the total amount is 5$ more than what I saw in app! I chatted with costumer service for like 1 hour again, and they just told me that It was a technical issue in app, and my bill is correct! It made me frustrated, but I told myself that it worthy because I can get the diapers with 15% off from the next month. Today, I received an email from target that simply say “Sorry, but your subscription delivery was skipped because of a technical issue.” Ok, I will talk my baby to don’t pop in next month! I am angry as hell, and if it was possible to give them a zero star, I would do it for sure! They sent me my goods with higher price, and skipped my subscript for nothing!
My HONEST REVIEW JESUS BANDA
by BANDAS BILINGUAL INTERPRETING
To foresee the future is a virtue and to give feedback should be a blessing for all .... so if you feel see or mind then care that's my motto and I live by it regardless of what others think but as a consumer and a customer we must help others target any problems situations and any issues that you can use to make sure that they do what they can to give you the most honest caring and responsible outcome of showing you how different they are doing what you have searingly and without payment for false propaganda reviews and be praised at becoming the store that is still hanging around for you guys and families around the country and they are right on TARGET WITH THE ATTENTION AND THE CUSTOMER SERVICE CUSTOMERS NEED AT FAST TIMES IN A BUSINESS THAT SHOULD MAKE OUR CUSTOMERS FEEL UNSTRESSED BY THE NEW APPS AND TECHNICIANS WHO ARE RESPONSIBLE FOR THEIR CUSTOMERS AND THE SERVICE THEY PROVIDE... 5 stars from the 2 or three before last years review thank you guys for reading and thank you Target for caring about us.