King Soopers for Pc

So I love the new idea of ordering online and picking up my groceries. Problem with app: 1. Does not allow me to stay logged in. I have to log in each time I use the app. 2. I can’t search for products that I have not previously purchased. Example: I want a whole chicken. How do I search for that? 3. I learned that the pricing is per item, and that includes bananas, etc. So maybe it would be helpful to specify that. If I see a photo Of a bunch of bananas, I’m going to specify “one bunch.” But my order had “one banana!” :-) 4. Coupons: does not automatically add coupons for the products I purchase. That should happen. Idk, it just seems that a company as big as Kroger’s/this app would produce an intuitive easy-to-use app. It’s clunky at best. It needs to flow with better user interfAce. Simple buttons, just easy. Maybe hire really good designers who understand user-friendly? I will say I spend 2x as much for groceries using the app! My husband says I go crazy online and he’s right. Instead of my weekly $200, I spend upwards of $400 using the app. He’s going crazy with my online shopping. So you guys can surely make your app easier to use so I can spend more money??? 🤗

I am blind and I use voiceover on my iPhone. This app used to be very easy to use, until the last update. Last night I spent 2 1/2 hours creating my list and going through all the 500+ coupons, when I went to change the store location because I was going to a different store today than I usually do. Something crazy happened and it crashed the app. When I went back into it it wanted me to sign in. I have never had to sign in before, Once I had initially created the account. It is always been pretty easy to look through the coupons, load them to the card, and go through the Weekly ad and add things to my list. That is what I use when I go to the store with my mom who helped me shop. I wasn’t able to buy everything I wanted today, because I could not access my list and since it wanted me to sign in, I was unable to access my super card with my coupons on it. I didn’t have time to sign into the account, because I had my password information at home. Needless to say I am very frustrated, because I have only once a week to shop, when my mom is able to take me. I am going to re-try to sign in and see if that helps. I hope it does not crash every time I want to change the store. I hate having to spend up to 2 1/2 hours each week to go through the ad and coupons only to have my list and super card disappear. I hope this was an update issue and can be fixed.

This app is a great idea in concept, and it has been a lifesaver since I’ve had foot surgery, but there are some key flaws that make it very difficult to use. For example, when considering an item listed in the coupon or weekly ad section there may be a variety of choices that are on sale, but you can select the sale and choose from a drop down menu. Instead, you have to go hunting for it. If you want sunflower seeds to put on your salad (which you would find in the produce section) you have to search “sunflower seeds” and then scroll through the list, which isn’t organized in any sort of decipherable way (it’s not alphabetical, or even grouped by brand). I really like the weekly cart option - a citation of all the items a person typically buys each week - but I don’t want to have to add the entire weekly cart to my list just to get my standby items. I like that you save more when using the digital coupons, but I feel like I’m not doing the same amount of comparative shopping hat I normally do, because there is no price per unit information. Also, there is no product information, so this is not great for people with food allergies or special diets because you can’t tell what exactly is in a product unless you’ve bought it before.

The delivery website is completely different from the Clicklist/App making things difficult to navigate. I have an autistic son and I’m a single mom who works a crazy schedule. I use both services and their pharmacy. I love the pharmacy portion of app but the grocery portion is very hard to use on the go in comparison the delivery website. You have to search for every, single item instead of being able to browse by aisle or category. Sometimes, I can’t think of the name of what I’m looking for or need some ideas and it’s a guessing game. The app is great, however for quick trips to repurchase things that you buy frequently because it remembers your history. I love that! I also love the clicklist and online coupons. I would never use them, otherwise. I browse through them when I’m traveling and add them to my card between shopping trips. It’s very helpful and saves me a ton money of groceries and gas! It would be 5 stars if they would make it less time consuming!! It took me over an hour to “shop”. I could have just driven up there. Ha!