I need help ASAP
I’ve had this app for quite a while, I have Premium and I’ve downloaded over 1,000 songs and created about 12 playlists. There’s the Shuffle play were you just can click it and it “shuffles” the songs, it really does not shuffle the music considering that if you have a small playlist, it just will “shuffle” in the same order, it will start in a different song but it’s the same order that the songs were before... ALSO, if you go to your liked songs and click the first song in it, and you want to move to the next one that comes after that one you can do it, but it is not working for me, everything is on shuffle play. I tried with my heavy metal playlist and it’s on shuffle, it’s supposed to “shuffle”(which it doesn’t do it because it doesn’t put random songs on in that playlist , other than the same pattern) when you hit the “shuffle” not when you click a song, and try to skip to the next one that is after that one. I NEED HELP. I will unsubscribe and delete this app, it’s already done certain things in the past such as un-download songs that I have downloaded in playlists and on likes songs when i close the app, I guess I’m wasting my money on a app that doesn’t whatever it wants to do.
by Raveiin (SM)
All I can say is this app is positively amazing. It is made very nicely, and although it does have an occasional advertisement, that does not possibly amount to the overall amazing quality. Definitely worth getting the premium membership feature (I don’t own it, but have used it before with a close friend of mine.) This app is a must-have if you have a busy lifestyle and love listening to music!
One of my favorite features is the playlist option. You can make customized playlists to your music preference. It’s positively amazing!
You can also add certain artists you like, and it customizes your daily mixes.
Another great feature is the daily mixes! The app gives you daily playlists based on your favorite songs and artists, and makes a personal playlist based on the aforementioned favorite songs and artists.
Altogether, it is a spectacular app that has MANY amazing features, and I’m not surprised it is so popular and successful. I hope everyone can notice the amazing quality and effort that was put into the making of this AMAZING app!
Update screwed up my library
The latest update has some serious glitches with organizing all the artists I had previously saved. Looks like they got rid of the function “saved“ and just added a heart button as a means to save artists. I’m sure it works fine in theory but my previously existing library is completely out of wack. The artists aren’t in there anymore, they are gone, as in showing no saved artist! All I see is a list of suggested artist that used to be in my library but don’t seem to be organized in any specific way. Weirdly most of the old library can be only seen under “albums”, which is just weird that the 2 categories aren’t synced. An album can be saved but the artist is not? It’s completely backwards. Worse is the lack of function to be able to sort through artists and am now forced to sort through everything in the album section and organize by artist. It’s not the same, the artist name is small and hard to read under the album name. By effect you have to sift through a lot more items to do the same function as simply going to the artist in your library and seeing what albums you have saved in their folder. And I don’t know why it moved “all songs” to a playlist instead of library. Also annoying but I can deal with that one. Fix my library! Or I’ll demand the hundred of dollars back I’ve paid you since signing up, since I’ve theoretically lost the hundreds of hours that time I’ve spent sorting and saving artists.
I’ve been a premium user for at least 5 years, almost 10 probably, but this new update is enough to make me want to switch platforms if it’s not fixed. Your saved artists are listed in a completely random order (based on how much you listen to them or something, I don’t know) and it is impossible to search the list to find the artist you’re looking for. As in, the search function in the artists tab simply doesn’t exist. Unless of course you follow the artist, like this is some wannabe social media app. Just want to listen to music? Too bad. This is Twitter now.
You can no longer search for your music by the album, instead the album tab only displays the albums if you’ve saved them entirely. Want to listen to that album you love but skip the instrumental intro? Too bad. Unless you have every song you can’t play the album.
But the issues don’t stop there. You can no longer scroll through your complete list of saved music by the letter. You can’t even search by a letter or the start of a song and expect it to give you songs that start with that letter. Want to listen to “home” by Breaking Benjamin? Well type in “home” and the results will be anything from “coming home” by Avenged Sevenfold to the “thoughtless” cover by Evanescence (which doesn’t even have home in the title) before the actual song you’re looking for. The system is absolutely atrocious for anyone who isn’t just trying to play all of their music on shuffle.
3 Simple Fixes to Get Back to 5 Stars
1. You need to include an alphabetical quick scroll on the right-hand side of all of your lists, whether it’s your list of playlists, your Artist Library, or inside an actual playlist looking at songs. No one has the time to swipe for 30 seconds to the bottom of their library when they want to listen to The Who. A quick scroll has been a standard on every music app for years now. Get with the times!
2. The artist library page needs a royal update. Or retro-date, rather. I had an older version of the app until yesterday where all artists whose music you had saved into your library displayed on the same library in a neat, clean fashion, regardless of whether or not you Follow them. Now you can only neatly organize those artists whom you Follow, and the rest are left in this awkward, disorganized list of artists with a big “Follow” button next to it. We know what you’re doing guys. If we want to follow an artist, we will. For now, just let us organize our artist library in a straightforward fashion.
3. Another retro-date: put back the option to view your Songs Library. Sometimes you just wanna shuffle your songs. Yeah, the “Liked Songs” playlist is there, and that’s cool and all, but it’s not intuitive when you have “Playlists” and “Artists” listed up top. Put it back.
Please read this.
This is getting extremely irritating. I have a family share premium, and whatever I do, (before this update it was fine, actually, the new UI screwed it up,) I can’t play the next song in my playlist. I try restarting my phone, PC, anything, and it keeps screwing up. I’ve tried everything. For real, fix your bugs and don’t put the old bugs into a new update, PLEASE.
Not to mention, for non premium users, fix the ad problem. There’s definitely great ideas, but they are executed quite poorly. It’s clear that you want people to pay to do anything. And really, you shouldn’t even be plaguing them with ads if premium has just as many. 6 hours for each skip? There are 24 hours in a day. You’re telling me they only get FOUR SKIPS EVERY 24 HOURS? Seriously, that’s just downright disgusting and rude at that point. If you’re going to torment them like that, at least make it so it’s 2 additional skips per every 12 hours they wait, otherwise it’s just repetitive.
Anyways, remember that UI says a lot too. And you should also add the shortcuts back. They were quite useful. And once again, fix the bugs before sending out a new update because it’s annoying. That’s all I have to say for now, and I apologize if it’s jumbled. Please at least TRY and take this into consideration.
The new library layout is difficult to navigate
It’s a great app except for the fact that the new update changed how my music library is laid out. It makes sense to have music and podcasts in separate tabs but it is difficult to find artists I have saved to my library. You have to be following an artist for them to show up in a list in your library. I have no interest in following any of the artists I have saved. I just want to be able to scroll through all the artists whose songs I have saved, whether it be one song or their entire discography, and select their music that way. Sure, I can find them in “recommended artists” but there is no way to sort them alphabetically. Please fix this.
Also, this problem has been around for a while now, but how come whenever I look at the albums in my library, the albums that I only have a few songs saved from still display the entire album? There are several albums that have 5 or 6 songs that I like, but whenever I want to listen to just those songs, I have to make a separate playlist for them because when I start playing the album from my library, it plays all of the songs, even ones I have not saved. What the heck?
Edit: looking at the albums tab, I can now only find albums that I have saved the whole thing. It’s kind of hard to find my music now.
I already scrolled through enough reviews to where I know I'm not the only one, but yo.. what's up with this new update?? I used to like that when if on the "Your Library" tab you could click on a recently played artist or just an artist from the "Artists" tab and it would take you only to the songs you saved from them, but then if you clicked on them from the "Home" tab it would take you to their main profile page. Now it takes you to their main page even if you click on the artist from the library tab. It's extremely inconvenient, I would like to listen to only the songs I have saved from an artist not all of them. Before the update at least we had the choice. And as dramatic as this sound I have to agree with other people, it really IS enough to make me want to delete the app because of how inconvenient it has actually become to listen to my saved songs.
Also the layout is just kinda weird. Well not weird but the one before was definitely better. It had your recently played artists or albums or whatever it is you listen to. And now it's not really like that anymore. Now you gotta go to them from the "Home" tab. I won't lie, it doesn't bother me as much as the first thing I mentioned (PLS CHANGE THAT BACK), but it's for sure something I wouldn't mind if y'all brought back.
No thanks not worth it
by Loven dis app
I think the idea of the app was spot on. I think the execution was terrible. The app is up to date and on top of these songs but it is a pain to work with. An app should always be user friendly and easy to understand but this isn’t it. I don’t like too much music and don’t know that many singers so when it made me choose three that’s a big no, it messed up my recommendations and I’m stuck with sicko mode as a recommendation because I was joking around. The app doesn’t allow you to play just one song, you have to make a playlist and if it’s not big enough it plays “recommended” music which is extremely irritating. Skipping songs only 6 times per hour is ridiculous and only there to make you pay money. Also the fact that you can’t restart your playlist after you’re done and it starts playing other music is uncalled for. I tried everything from looking it up and restarting my phone. Nothing worked. Ik there are hard core fans who know all the ins and outs of this app but that’s not the point, anyone (within reason) should be able to use and app, if they can’t then there is no point to download this app. Lastly I forgot to mention but not being able to add whole albums is also irritating, adding song by song is meticulous.
Now is unnecessarily complex
The number one thing I hate about this update is the fact that anytime I pick a song, shuffle turns off. It's literally a joke that I have to turn it on every time I pick a new song. What confuses me is the fact that repeat stays on when shuffle turns off. That needs to be fixed. Another thing is the fact that you can't hide the recommended songs that are at the bottom of each playlist. Which tends to always have the same songs on it. Which is quite annoying. Another thing is that when you search for something on a playlist, you cannot slide to the right to add to queue anymore. Which is a major time consumer now. A guy should be able to add to queue in a lot faster time than having to click song options, scroll down, and add to queue, because if there's multiple songs you'd like to add, it should take 10 seconds to add 10 songs. Not 10 seconds to add just one song. One more topic is that I have to go through multiple screens just to go to queue. Whom ever had that idea is considerably unintelligent. It used to be so simple and easy to use. Now it's like you're playing a intelligence and patience game with every user. With this new update, many things became very unnecessarily complex. My patience with this app is going quickly. I hope you fix these format issues.