写的 - Medallia
1. - No matter the number, with Vodafone NPS our focus is on improving the score which tells us that we are doing better and better in the eyes of our customers.
2. Vodafone NPS provides instant and direct access to Vodafone customer feedback (for authorized users).
3. - Tracks TNPS (Touchpoint Net Promoter Score) globally, reflecting the feedback we get from our customers right after they have contact with us.
4. - Customers are invited to rate their experience in a very short survey by SMS, IVR or email right after they have been in contact with us through any touchpoint.
5. - We ask customers how likely they are to recommend Vodafone based on their experience, on a scale from 0 to 10.
6. - Provides immediate real-time customer feedback on how we’re doing, across our business, thousands of times every day.
7. - Covers all interaction touch points: in store, on the phone, with a technician, online or through the My Vodafone app.
8. - Through Vodafone NPS we also ask if we fixed the issue, showing how well we’re performing on our Ask Once promise.
9. - Customers can also leave comments in their own words, good or bad.
10. - These responses are used to calculate Net Promoter Score for that touchpoint.
或按照以下指南在PC上使用 :
选择你的电脑版本:
软件安装要求:
可直接下载。下载如下：
现在，打开已安装的模拟器应用程序并查找其搜索栏。一旦找到它，请键入 Vodafone NPS 在搜索栏并按搜索。点击 Vodafone NPS应用程序图标。一个 窗口 Vodafone NPS 在Play商店或应用程序商店将打开并且它将在您的模拟器应用程序中显示商店。现在，按下安装按钮并像在iPhone或Android设备上一样，您的应用程序将开始下载。现在我们都完成了。
你会看到一个名为“所有应用程序”的图标。
点击它，它会带你到一个包含所有已安装应用程序的页面。
你应该看到 图标。点击它并开始使用该应用程序。
下载 Vodafone NPS 对于Mac OS (Apple)
| 下载 | 开发人员 | 评论 | 评分 |
|---|---|---|---|
| Free 对于Mac OS | Medallia | 4 | 4.00 |
PcMac China 
