Blackboard Learn for Pc

The app was updated 2 days ago & now there's no audio on any videos within the app. Videos that I've watched previously just fine now have no audio to them. I have this app on my iPad as well & that app hasn't been updated yet & the videos work just fine. Something is wrong with this new update & we can't contact anyone at the app directly. We have to go through our university IT department & they are not very educated on the the app system & can never offer help on any tech issues. It's very irritating to not have any assistance with this app, the app should have a department to support users with tech issues (which happens a lot). ---------------- the app app doesn't give us access to our emails so I never see my received emails until I log into the app on a web browser when I'm on my computer (which isn't often). Also, the app is NOT very compatible with Apple products. No matter which apple product I use, or whether I'm using the app or accessing the app through a web browser, the the app system always changes my font size in my discussion postings to a very tiny font. Multiple professors have complained to me about this but the app always changes my font size to like 8 or 10 once I hit the submit button. the app has been a disaster & I wish my university used a different program!!

The app is very user friendly and easy to navigate. I solely used the app on my laptop but had discovered my laptop broke the literal morning I started class, so I decided to download the app so I wouldn’t have to navigate the app on my phones browser and could more easily access my instructor’s pages. This definitely does the trick for that. The only issue I have is that the due dates tab is not fully accurate, at least for me. I have 3/4 of my classes online, so it really helps me to just click the “due dates” tap and be able to access each assignment that’s due soon. It may be due to the instructor, I have no idea, but I can see where my grades would become horrid after missing a few assignments every week. This was my first week of class and there were about 3 assignments that weren’t displayed, but I was aware of because of a syllabus or class discussion. Please make sure you’re paying attention and don’t rely solely on the app for that!! Otherwise, you may find yourself in a rut of 0 in the grade book. Aside from that, the app completely simplifies my experience with the app and I can’t believe I went 3 semesters without it.

I am giving this app a one-star review because even though the app is useful in many ways, there’s still a lot that can be worked on or fixed. One of the most annoying things about this app (and everyone agrees with me on this) is the fact that you have to keep logging in every single time I open and try to access the app, which is about 7-8 times a day. This is so inconvenient because as a student I do not want to keep logging in and entering all my information when I’m trying to do homework, study, and look at my grades. I have tested it out and I’ve found out that if I close the app and open it back up about 10-15 minutes later I find myself logged out. I have also asked around and I am not the only one who has to deal with and every single person can agree with me about the fact that it is, indeed, annoying. This is an issue that needs to be fixed because its inconvenience is tremendous. Another feature that could be worked on is the design of the app itself. I believe that it does not go well with current apps that are in the market. Its design is still blocky and the transitions between sections are grotesque. I believe more friendly, rounded and somewhat colorful sections within the app will help its aesthetic design.

**UPDATE: The app was working great until the second day of school this semester. It stopped working completely and after two days I deleted the app and re-downloaded it. Now it is telling me my school is not even on the list so I am unable to even login. When it works, it works great. Often times, it does not work at all! :( wish the developer would just fix it and leave it alone! UPDATE: the app has fixed the issue and the app is working great again so I revised my review to four stars! I would have gave them five but it did take over three weeks to fix the issue and I was unable to login during that time! Oh my, there seems to be an issue on our side. After I put my login information in it redirects me to the statement above wearing it says there's an issue. I reported it to the developer who then told me to contact my general IT helpdesk at school. The school has now put a ticket in with the problem. It's still not working after three weeks and I have been unable to use the app at all. When I first started using this app, it was great. I could post my discussions, assignments and take quizzes on here. But I now have been unable to access the app at all for three weeks. Please fix this issue and I will update my rating.