zTrip for Pc

My driver was rude from the moment he pulled up. Before I even got into the vehicle he said oh I wanted to make sure I got this fair it’s going to Mount Lebanon and I know you’re going to take care of me because it takes a lot of money for me to go there. I only had to go 1 mile. The entire time all he talked about was how rich the people are in Mount Lebanon and how he could not afford to live there and how much gas cost and how he was doing me a favor by picking me up. When I got to the top of the hill I told him to turn right instead he turned left and went out because he said he knew a shortcut which was about 3 to 4 miles out of the way and then he had to turn around and come back the right way so instead my bill was now $14 for a 1 mile trip. Then to top it off I told him pull right in front of the building he pulls a half a block down from the building puts my groceries out across the street from where I live and leaves which meant I had to walk half a block up the hill making several trips with my groceries because this idiot would not pull in front of my steps so that I could just go into the building. I would be crazy to use this service again this is now The second time that this company has done something similar to me. I had a credit on my account that needed to be used that day and the driver would not said he could not use it so I had to pay him. Never again

This app does not always choose the shortest route to your destination. Also, the prices are high.

I scheduled a 9:30 pickup for a noon Chiefs game, and did so the night before. The app noted my reservation and gave a reservation number. At 9:25 the day of the pickup, the app presented a screen saying this app was kind of busy and was searching for a car. Then I got a call from a call service, which appeared to be a local cab company, asking if I still wanted a ride. I spoke with the app’s call service, the cab company, and maybe a dispatcher 4 different times. Each time I was told to wait 10-15 minutes and a car was on the way. After 50 minutes we got fed up and just drove ourselves. On the way, a rep called and said her supervisor told her it would be another hour before we got picked up. this app has absolutely no plan for how to provide service that day. Totally bush league. Will never use again and will tell Chiefs they need a better ride share solution.

I booked a ride the day before I needed to go, and was told it was all set. I needed to be somewhere at a specific time. I booked the ride 10 minutes early just to be safe. The ride never showed up, I received a call ten minutes after I was supposed to be picked up that they were still looking for a driver. I understand that getting drivers can be tough, but they shouldn’t have led me to believe that booking in advance wouldn’t guarantee a driver. Had I known in advance I would have used another service. This cost me because I couldn’t make it where I needed to go and had to cancel my morning plans. I would encourage that they do better with advance planning if they want to stay in business.