Bravofly for Pc

If you are not from Switzerland, do not buy their tickets or use their app. I bought tickets and insurance, and something popped up where I had to cancel. The only way to cancel and get a refund is to call their international number that starts with a +44. Yet, on their website, it states if you bought insurance, you can cancel through their website. Complete garbage and will never use again.

I’ve been using this app for a few years now and the app itself s easy to use! It’s got great flight deals on biz class tickets and I love how easy it is to use PayPal at checkout! 5/5

You go through all the work of booking a ticket...wait a few hours...then realize you don’t have a ticket. What’s the point? Will they really refund my money? Who knows? All I know is I wasted an hour and now don’t have a flight. Thanks.

I and my girlfriend booked through this app/BF 2 months ago. One of our legs is with AirBerlin. AirBerlin goes out of business yet BF never informs me. I only know this because my girlfriend got an email saying reservations are canceled. We then try to get an alternate flight with BF and they say they will inform us by email within 2 days. We did this twice and each time they send an email that we can’t even reply to saying there are no available flights. We are getting the runaround while our flight dates are arriving. They tell us we have to find alternate flights and to request a refund through AirBerlin. We pay BF money yet we must get a refund through AirBerlin. But only a refund through on that part of the leg?! Yet the other legs are still valid?! At this moment I’m still on hold trying to solve this problem after 3 weeks, and with a new customer service each time...update....finished talking....they only can tell me they will put in a request for a refund, but get this, within seven days. My flight leaves in 11 days. Any new booking I get is going to end up costing probably double since the time is so short now. So now I wait on a possible refund that who knows if it will ever happen. Horrible customer service and obviously not an American-based company which they would never do something like this. Their management should be ashamed... and I find out it is a British-based company. They should know better than that! If you book with this company beware as they don’t have things well organized and up-to-date. And you’ll be working with customer service that is obviously outsourced to Asia like the usual companies cutting financial corners, all at the customers on peril.