Vagaro Pro for Pc

- Customer Database: The app holds a customer database with contact information, photos, notes, allergies, formulas, appointment history, and spending trends. Users can import all contacts from their iPhone with one tap, and the app imports everything for free, including customer contact information, memberships, packages, inventory, and gift certificates. Users can also take photos for their mobile-friendly webpage and track referrals and birthdays to send via email marketing from the app.

- Booking/Calendar: Users can add and view appointments in daily, weekly, and monthly calendar views for the whole salon, spa, or fitness business. They can easily switch to their other locations, search available appointments on their calendar or the whole business, triple-book appointments to work on customers simultaneously, manage equipment and/or rooms, add weekly recurring appointments or personal time off for themselves or staff, automatically send email and SMS text reminders and confirmation requests to customers, customize services, classes, pricing, and duration, work with mobile services, drag and drop appointments with one finger, and manage their waitlist and allow customers to add themselves to it online.

- POS and Credit Card Processing: Users can set up an online store, accept prepayments for services, classes, memberships, packages, and gift certificates, track inventory from purchase order through the sale, manage and sell memberships in-house, online, from Facebook, and even from their own website, checkout screen automatically calculates totals and sends email receipts to customers with their signature or prints them using a wireless printer, track cash, checks, credit cards, and gift certificate charges, accept credit cards (optional with merchant services), and securely capture/store credit card information for customers for use with cancellation policies and online prepayments.

- Automatic Sync and Backup: All appointments and data integrate seamlessly with users' iPhone, iPad, and computer, and no sync is needed. The app backs up all appointments and customers, so even if users lose, damage, or change their phone/tablet, their information is safe and available no matter what device they view it from.

- Reporting: Users can manage and run daily, weekly, monthly, and yearly income reports, manage payroll, track inventory, and employee performance from the Vagaro website.

- Marketing: Users can create and send promotional emails to their customers on the app with 100+ templates or create them, get a webpage for customers to book/request online appointments, buy products and gift certificates, or book available classes, post services, classes, styles, etc., get a unique URL on their webpage, embed the widget on their website, get free booking from Facebook, Instagram, Google, or Apple maps, and send automated emails on customers' birthdays and to lost customers.

- Support: Users can get live support by phone, email, or instant chat 7 days a week.

- Simple and easy to use

- Affordable compared to other scheduling software

- Helpful and responsive support staff

- Live chat access to help

- Allows clients to book appointments with different coaches

- Helps with accounts receivable by requiring payment information

- Willingness to take suggestions and alter software to make it work for the business

- Mainly designed for salons, which may not work for all businesses

- Processing company is slow to deposit funds and has a slightly higher interest rate

- Requires some knowledge of technology to run properly

- Some features are confusing and poorly worded

- Photography is not listed as a business, making it difficult to sign up as a merchant for credit card bookings.