Published by Hamilton Bonaduz AG on 2021-09-13
1. Mobile Field Service is an online/offline mobile solution that enables enterprises to optimize the operations of field service personnel through a unique integration of Mobile Workforce Automation and a rich Service Management solution.
2. The service field continues to be a major proving ground in the quest for improved customer satisfaction, higher customer retention and increased profitability.
3. Most service organizations require secondary or even additional follow up visits, thereby making the effective management of field resources and the overall field service organization extremely vital in the pursuit of service excellence.
4. The need for enhanced mobile field service productivity has never been greater.
5. We realize that to remain competitive advantage, you must accomplish more with less staff, while your customers continue to demand higher service levels.
6. As a result, your field workers arrive at the customer location on time with the right spare parts and information to complete their jobs quickly and efficiently.
7. Your field workers can interact seamlessly with the system and experts in the back office of your enterprise.
8. This allows personnel - online or offline - to share critical information relating to customers, orders, equipment and inventory.
9. Liked Hamilton 1.0? here are 5 Business apps like ADP Mobile Solutions; Microsoft Teams; Indeed Job Search; Zoom - One Platform to Connect; DoorDash - Dasher;
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