Published by Shopify Inc. on 2024-09-09
What is Shopify Inbox?
Shopify Inbox is a free business chat app that allows you to communicate with customers and sell over chat. It helps you to close sales faster, build strong customer relationships, and spend less time on support. You can manage customer conversations from online store chat and social media all within a single business chat app. Shopify Inbox connects with popular messaging platforms so you can manage your customer and team conversations from one place.
1. With Shopify Inbox, you can close sales faster, build strong customer relationships, and spend less time on support all from a free business chat app.
2. In fact, 70% of Shopify Inbox conversations are with customers making a purchasing decision.
3. Use Shopify Inbox to talk with customers and sell over chat.
4. Shopify Inbox is so much more than support.
5. Thank you for using Shopify Inbox on iOS.
6. Please let us know what you think of Shopify Inbox by leaving a review.
7. Let customers contact you through your Instagram profile, shop, and stories.
8. Let customers contact you from your Facebook Page and Facebook Shop.
9. We love hearing your feedback.
10. Liked Shopify Inbox? here are 5 Business apps like Say&Go Voice Notes and Inbox; BombBomb Inbox; Safe Mail for Gmail Free : secure and easy email mobile app with Touch ID to access multiple Gmail and Google Apps inbox accounts; Safe Mail for Gmail : secure and easy email mobile app with Touch ID to access multiple Gmail and Google Apps inbox accounts;
Or follow the guide below to use on PC:
Select Windows version:
Install Shopify Inbox app on your Windows in 4 steps below:
Download a Compatible APK for PC
Download | Developer | Rating | Current version |
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Get APK for PC → | Shopify Inc. | 4.78 | 8.31.0 |
For Windows 11, check if there's a native Shopify Inbox Windows app here » ». If none, follow the steps below:
Minimum requirements | Recommended |
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Get Shopify Inbox on Apple macOS
Download | Developer | Reviews | Rating |
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Get Free on Mac | Shopify Inc. | 10663 | 4.78 |
Download on Android: Download Android
- Manage customer conversations from online store chat and social media all within a single business chat app
- Send products, discounts, and new orders from your Shopify store directly inside chats with just a few taps to turn more conversations into checkouts
- Send automated messages and continue chats over email so you don’t need to respond in real time
- Know when customers add or remove items from their shopping cart
- Assign chats to your staff and team to scale customer conversations
- Connects with popular messaging platforms like Instagram, Messenger, and Shop app
- Allows customers to contact you through your Instagram profile, shop, and stories
- Allows customers to contact you from your Facebook Page and Facebook Shop
- Allows customers to contact you from the Shop app.
- Makes emails and promotions easier
- Integrated features with Shopify
- Works great
- Slight delay with receiving messages from customers is manageable
- Seamless sharing of product links, invoices, and discount links
- Ping suggests an action using "our store" which can be seen as taking ownership
- Inability to receive images from customers
- Limitations with capturing customer information before starting a chat
- Kit feature can be annoying and confusing without the option to require customer information
No Images in Chat
LIMITED
Works pretty good
Love but...