AT&T WatchTV for Pc

Do you struggle with anger issues? No? Well you will now. I downloaded this app because I was excited to be able to watch some of my favorite TLC shows from my phone. This app makes me want to throw my phone in the ocean. If you don’t want to watch live television you have to sit through 3 MINUTES of ads for what seems like every 30 seconds. Got a text from your friend right after you finished watching 3 minutes of ads? Best to let your homie think your dead or else you’ll have to sit through ANOTHER 3 MINUTES of ads. Want to close your phone then pick back up later? Cant do that! 2 reasons: 1. You guessed it more ads 2. It will completely forget where you left off or even which episode your on. Thanks! I forget to pick up my kid from school but I’ll remember which minute of which episode I’m on :))))))) oh and I don’t mind watching MORE ADS to get back to where I think I might be!!?!!!!!! You know what makes it all better tho? Sometimes when I’m 2 minutes and 45 seconds into an ad, the next ad decides to not load. Ever. At all. Close the app and try again: it will let you watch another 2 minutes and 45 seconds of ads then stop again. The. Ad. Never. Loads. I have even tried turning my phone completely off just to want to jump off a cliff when the ads stop playing after 2 minutes and 45 seconds again. Long story short: this app gives me depression but I love tlc so much so I continue to let it take years off my life. Don’t download the app. Save yourself.

This is AT&T, not a small company with a growing/struggling development team. How can you be a major telecommunications company and not know how to design an app?? I literally cannot even log in. It’s been a few days. I was in the AT&T store deciding if I should switch to AT&T from Sprint. The salesperson talked up the acquisition of Direct TV and how I would have access to all these TV networks. Part of the reason I chose to switch was because I figured I could drop my cable with access to this service. It sounded great! I asked the salesperson to show me the app. I should mention that I work sales for a tech company, we have about 10 apps to use with our products. I have to know those apps inside and out to ensure that our customers have the best experience. The salesperson acted as though he had never seen the app before. He did not have it downloaded on his personal device. When he opened it in the App Store he literally laughed out loud that it had a 1.7 rating. He had no information regarding how it worked, what devices it would work on, or what the user experience was like. I was embarrassed for him and AT&T. Needless to say I had a feeling from that experience that I would be disappointed with the app, which I am. I mean I haven’t ever been able to log in, so who knows, maybe once you can log in it’s an amazing experience... LOL Get your act together AT&T!

I’ve pretty much used this app and phone plan since the app first offered it. This review is strictly for the WatchTV platform. When it works it’s fine, but there is always troubleshooting involved, such as reinstalling app, rebooting phone and restarting program. Occasionally in the last 30 seconds of a live program the WatchTV default page will pop up prematurely before the show is actually over. There are decent movies available but very limited and they only change every few weeks. Some networks don’t have commercials during the movies, but TNT has a ton of commercials which is the network that offers the most movies. It’s hard to make it through half a movie before just turning it off. For Discovery channel, there used to be a ton of shows that were offered at anytime, now what’s live is the only thing available for that network. Bottom line this app is very limited as to what is offered and when. If you just consider it a resource that comes with your phone plan, it’s adequate, but it is in no way on par with OnDemand or Netflix. At least, the functionality should be resolved.

It’s currently impossible for me to log in to this app because the login page can’t seem to display the keyboard when I need it to and doesn’t currently allow pasting of my password-manager-stored credentials. This just amplifies the fact that logging in to this service is amazingly bad no matter what device you’re on, because AT&T completely botched the account merging process for their wireless and old DirecTV Now accounts. If you’re able to successfully log in to the app, you’ll find a poorly designed interface that includes the mind-boggling navigational decision to put the “Guide” button (which opens the list of channels and broadcast schedule, and which I’d imagine is one the most commonly accessed parts of the app) in the far upper left corner, i.e. the farthest point away from most people’s fingers when holding a phone. Just put this button on the bottom bar, for chrissakes! AT&T’s lucky that most of us don’t pay for this service as a stand-alone offering, because we’d have all cancelled en masse by now. Sadly I think this fact is also why AT&T doesn’t care to maintain this service’s usability with any modicum of effort. The best we can do is pile on more 1-star reviews and research what kind of entertainment bundles the other wireless providers offer.