Virtual Assist for Pc

I can see utilizing this program in a auto body repair setting where the vehicle/technician are in the same building. Expecting this type of service on the property insurance side of the business is absurd. They expect vendors to return to a job once the work is completed based on the desk reviewers availability... and not pay the vendor for the time spent providing them this service. All because they do not want to pay actual field adjusters. Why would they when mitigation contractors will do it for free? Mitigation vendors need to stand together and stop allowing the insurance companies to walk all over them and abuse them. We all do enough for them for free as it is and they keep adding to the requirements with no compensation offered... Any mitigation company that agrees to this should just close their doors because doing business like this is not sustainable. Say you receive 5 this app claims in a week. That equates to 10-20 hrs of labor that is non billable according to the insurance company. My project managers do not have time to jump through all the hoops as it is. If they wanted to compensate for this service I would gladly hire a dedicated employee to perform this type of service. We all need to stand tall and together denying the big insurance all the free services they expect.

DO NOT USE THIS! Adjuster that “help me” on a vandalism job that had scratch all around damage he dare to tell me that “he” can’t pay more than one hour per panel for some thing that “I was only sand it with the DA” but he was going to leave the full paint time (so nice of you) we agree in many things and when he send back the supplement it was way short, he also dare to tell me how much they will pay (46) and not go for what we charge (50 per hour, I am not DRP) I also charge them a fee to use MY time to help them while using the app and they just ignore it. I wander if this guys goes to Walmart and pay whatever the wants for his needs, just because that’s what they think is fair. ****This service does not deserve not even one star, but that’s the least option available****

This app doesn’t even function. Unsurprising given Allstate’s track record of being the absolute worst and scummiest company in existence. After Allstate made me wait 2 weeks to inspect a supplement, lied to my customer 3 times about inspection dates, THEY messed it up they couldn’t correct THEIR error without another supplement but they recommended I use this app. Total waste of time, Allstate never fails to disappoint; even when I expect misery.

I have tried numerous times and even deleted and reinstalled the app and this does not work. As a shop we have to us the auto supplements email and it takes almost a week to get an answer and it should be just as fast as this app because we send photos. I think they take so long to force shops to try and use this app which rarely works and by trying multiple times waists shop time.