Published by Zoho Corporation on 2024-08-29
What is Zoho Assist?
Zoho Assist is a remote desktop app that allows technicians to connect to remote PCs from any location and provide real-time support to customers. The app works seamlessly across all major platforms and offers features such as Siri shortcuts, iOS widgets, app lock, dark mode, power options, file transfer, session notes, and more.
1. Technicians can use Zoho Assist to launch a remote support, screen sharing, or unattended access session to support customers and fix issues in real time.
2. Initiate a remote support session on your device and then prompt the customer to join the session using the customer app.
3. Use Assist's text chat option to communicate effectively with your customer during an active remote support session.
4. Send and receive files (up to 5 GB) from technician device to customer device during a remote session.
5. App lock: App lock provides a biometric lock to secure unattended remote support device.
6. Schedule a remote session with a specific time, date, and other details.
7. Zoho Assist is a reliable remote desktop app that allows you to easily and securely connect to remote PCs from any location at anytime.
8. Technicians can access and control multiple monitors during a support session.
9. Install the Zoho Assist customer app on the device you need to connect to.
10. Session Notes: Take contextual session notes during a session without needing to switch between apps.
11. iOS widgets: With the iOS widgets feature, you may save your favorite URS device and access it directly from the home screen.
12. Liked Zoho Assist? here are 5 Business apps like GoToAssist - Service Desk; GoToAssist Remote Support; Day Planner - Business Assist; GoToAssist Seeit Agent; PowerAssist™;
Or follow the guide below to use on PC:
Select Windows version:
Install Zoho Assist - Remote Desktop app on your Windows in 4 steps below:
Download a Compatible APK for PC
Download | Developer | Rating | Current version |
---|---|---|---|
Get APK for PC → | Zoho Corporation | 4.75 | 3.2.21 |
Get Zoho Assist on Apple macOS
Download | Developer | Reviews | Rating |
---|---|---|---|
Get Free on Mac | Zoho Corporation | 759 | 4.75 |
Download on Android: Download Android
1. Siri shortcuts
2. iOS widgets
3. App lock
4. Dark mode
5. Power options at the remote end
6. Schedule a remote session
7. Text chat option
8. Multi-monitor navigation
9. File transfer
10. Session notes
11. Screenshots sync
12. In-App purchases for additional features
13. Quick guide for easy setup
14. Privacy Policy and Terms & Conditions provided.
- Free version available
- Minimal effort to get running
- Can be set up in restricted networks with only SSL and HTTP open
- Good for remote support
- Greatly improved with new trackpad feature
- Zoho's pricing and customer support are unmatched
- Basic remote features available
- Bug with screen returning to small thumbnail after using keyboard and hiding it
- Cursor movement could be improved to be more like a mouse control
Works great!
Outstanding!
Screen doesn’t return to proper size after using keyboard
Not too bad.