Software Features and Description
1. UniFi Video cameras can be managed and monitored from the UniFi Video mobile application via the Network Video Recorder (NVR) Controller software.
2. The NVR Controller software allows you to view live feeds and recordings from your UniFi Video cameras.
3. The UniFi Video mobile application is compatible with NVR Controller software version 3.1.0 and higher.
4. UniFi Video™ is a video surveillance management platform from Ubiquiti Networks, Inc.
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Download and install UniFi Video on your computer
Check for compatible PC Apps or Alternatives
Or follow the guide below to use on PC:
Select Windows version:
- Windows 7-10
- Windows 11
Download and install the UniFi Video app on your Windows 10,8,7 or Mac in 4 simple steps below:
- Download an Android emulator for PC and Mac:
Get either Bluestacks or the Nox App >> . We recommend Bluestacks because you can easily find solutions online if you run into problems while using it. Download Bluestacks Pc or Mac software Here >> .
- Install the emulator on your PC or Mac:
On your computer, goto the Downloads folder » click to install Bluestacks.exe or Nox.exe » Accept the License Agreements » Follow the on-screen prompts to complete installation.
- Using UniFi Video on PC [Windows 7/ 8/8.1/ 10/ 11]:
- Open the Emulator app you installed » goto its search bar and search "UniFi Video"
- The search will reveal the UniFi Video app icon. Open, then click "Install".
- Once UniFi Video is downloaded inside the emulator, locate/click the "All apps" icon to access a page containing all your installed applications including UniFi Video.
- Now enjoy UniFi Video on PC.
- Using UniFi Video on Mac OS:
Install UniFi Video on your Mac using the same steps for Windows OS above.
How to download and use UniFi Video App on Windows 11
To get UniFi Video on Windows 11, check if there's a native UniFi Video Windows app here » ». If none, follow the steps below:
- Download the Amazon-Appstore » (U.S only)
- Click on "Get" to begin installation. It also automatically installs Windows Subsystem for Android.
- After installation, Goto Windows Start Menu or Apps list » Open the Amazon Appstore » Login (with Amazon account)
- For non-U.S users, Download the OpenPC software »
- Upon installation, open OpenPC app » goto Playstore on PC » click Configure_Download. This will auto-download Google Play Store on your Windows 11.
- Installing UniFi Video:
- Login to your computer's PlayStore or Amazon AppStore.
- Search for "UniFi Video" » Click "Install" to install UniFi Video
- UniFi Video will now be available on your windows start-menu.
| Minimum requirements |
Recommended |
- 8GB RAM
- SSD Storage
- Processor: Intel Core i3, AMD Ryzen 3000
- Architecture: x64 or ARM64
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UniFi Video On iTunes
| Download |
Developer |
Rating |
Score |
Current version |
Adult Ranking |
| Free On iTunes |
Ubiquiti Networks |
600 |
1.505 |
1.3.15 |
4+ |
Download on Android: Download Android
✔ Pros:
- Live video viewing has a 4-5 second delay, which is good for a phone app
- Multi-view feature is a nice addition
☹ Cons:
- G3-Micro microphones make a loud clicking sound when used from the app
- Sound does not play back on iPhone even after turning it on
- App badly needs an iPhone X update
- Slow to connect
- Half the time, the app cannot connect to the selected camera and drops back to the NVR selection screen
- App crashes at startup
- Poor support and unreliable company
- Latest update has lost the ability to alert on iOS for motion events.
Top Pcmac Reviews
-
Crashes at startup, and yeah read before you buy!
By littlenathan (Pcmac user)
Just crashes at startup, deleted app, but still crashes, such a stupid app, spend a lot in the app products, just to always get the run around in support, is a very disappointing experience, never lives up to the hype, so sad, because I was hoping it was a great replacement to all other video and network solutions, but they just seam to release products for a short time, then kill them a few months later, leaving the so promising products to die, without any support, the tech support that they do have, doesn’t know anything about their own products, they refer you to someone else, just to wait days or weeks, and oftentimes to never get a resolution for even the simplest problems, they don’t funny test their updates, and oftentimes it breaks networks, not a very reliable company, don’t expect an apple quality of a product, even though one of the engineer claims to have come from apple, I feel as thought he was probably fired from Apple, and so the products are not up to any single standards, so much could be done right, but somehow they always find a way to ruin a promising product, and we end up being their test dummy’s because we never get a quality product, just junk.
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Does Not Work Properly on iPhone X
By JMezz (Pcmac user)
The app works fine for viewing live video (up to a 4-5 second delay, which is actually really good for a phone app) and the multi-view is a nice added feature. However, my G3-Micro microphones make a terrible and loud clicking sound when trying to use them from the app. The sound also does not play back on iPhone even after turning it on. I know my cameras work fine because from my computer and older iPhones I don’t get this sound when using the microphone or these other sound issues. The app badly needs an iPhone X update. The phone has been out for over a year now. PLEASE fix the microphone issue. It makes using the microphone from the app impossible and renders a key feature of a $200 camera unusable.
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Unreliable reconnection
By ILUVIPHONE (Pcmac user)
This app needs some performance tuning.
1. It’s slow to connect, I have another camera from another vendor that was very inexpensive but would connect is less than half the time, it just doesn’t support continuous monitoring.
2. Half the time when you open the app it cannot connect to the camera you select and it drops you back at the NVR selection screen, when it reconnects it brings you back at the camera select screen. At a minimum it should automatically attempt to reconnect to the NVR and re-select the camera you wanted. This makes connecting to the camera take over a minute, that’s really not acceptable and avoidable.
-
Crashes, slow
By Penh2016 (Pcmac user)
Update: the app no longer notifies me of a motion event. I have installed it on multiple iOS devices. I have triple checked notification settings. I have triple checked the NVR. Nothing has changed in my setup for over a etwas but it seems like the latest update to this app has lost the ability to alert on iOS. And so the Ubiquoti Software mess gets worse. Too bad - the hardware is great!
——
When it works, it basically does what it's supposed to: show you your recorder, your camera(s), your recordings, and alerts you.
That said, every so often it refuses to start and just crashes every time I attempt to access the app. Not very useful for a security solution!
The app does not seem to get updated often. It also occasionally loses track of your recorder so you have to re-associate them, which can be a very slow process.
Ubiquiti has a line of cameras and gear with a lot of potential, but their app is not good, their video software requires desktop Java and is tricky to start, and when I've had to contact their support it has been all over, from very unhelpful to OK. I think they are a good hardware company whose software and service side needs a boost.
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