Chatbooks Family Photo Albums for Pc

I just want to say what a pleasure it has been to use the app. It is my first time using your service. I created a book for my parents as a Christmas gift, recording our vacation together this past fall. We live far apart and wish we could be together during the holidays. I thought I didn't get it finished in time for Christmas. The original estimated date of delivery was Jan 3rd. Then I got an email letting me know it had shipped and they would get the book by December 31st. But I got a call from my parents today (Christmas Eve). They were so delighted and overcome with the beautiful book and the memories it held. Thank you for the beauty of the product. AND thank you for the folks that undoubtedly worked so hard to rush orders for Christmas. I was satisfied with the original date since I knew it was my own fault I had not gotten it finished and ordered in time. But you all pulled out all the stops for your customers for Christmas! My parents loved it so much it brought happy tears. Thank you for this Christmas gift. Please pass on my gratitude to those that worked so hard to accomplish this at such a busy time of year! Thank you! Thank you! Merry Christmas!

the app has been amazing for the past two years that I have been using the app. I love each and every book that I have been able to create using the app, and have loved my subscription books that I linked to my Instagram account. I was very excited about the new update and being able to use the new Roxy Technology to automatically build my albums from my camera roll. I couldn't get the update to work though. None of the messages I was sending to customer service through the app or being answered either. I finally love chatted with someone on their website to try to solve the problem, and discovered that I need to have the latest iOS update to make it work. I have been avoiding iOS updates due to the battery problems they cause. When I went to update my the app app, the details state that only iOS 10 is required, so I thought it would be fine. I'm pretty bummed that it won't work unless I update to the latest iOS. I'm trying to decide right now if it's worth it or not. I love the app, but I might need to find another option now. 😭 Once I was able to connect with the app customer service, they were extremely helpful. ** the app should update their information to note that the latest iOS update as necessary to make the app work properly. **

Edit 2: Instagram glitch has been fixed. Ordered and received a new book. It is fantastic! I will definitely be using the app again. Ease of use is fantastic. Finished product is also very well done. I was very happy until I saw that several pics were duplicated and others not printed at all. There is a glitch with Instagram Slideshow. I contacted the app. Customer service is very nice, and seemingly helpful. I was instructed to delete the duplicated pics, and add them again from a different source. I was assured this would fix the problem. I did as instructed. Book was re-printed and sent to me, only to discover the SAME thing happened again. This time they want me to email the pics to them as well as tell them where they are supposed to be placed in the book. This process takes the EASE, out of this whole APP. I would have had less trouble making a photo book on another site, and those are pains to deal with as well. So, I’ve asked for a refund, and when they fix their glitch I’ll try them again. Edit 1- I have received a message from Yvonne @ the app. Not only have I been refunded for my 2 incorrect printings, I have been given a credit so that my next the app will be free. I’m raising to 3 stars as their customer service really is good. They have all been very friendly and tried to help. When they have the Instagram glitch fixed, I will definitely be ordering again.

I really loved my first chatbook, so I decided to go with it for a long time. But I’m extremely disappointed in my 2nd experience. I completed 2 volumes and ordered them, they were locked after that. Then I worked on my 3rd and 4th volumes, I used the drag and drop function, I accidentally dropped the photos into my locked volume, but I can't move them out, because it was locked(if it is locked, I’m not supposed be able to drop photos in there). I thought the finished volumes were messed up, so I decided to delete the volume, but ended up the whole series were deleted, and I got an email said that my order was canceled. But they still charged my credit card, so I contacted the customer service, they told me that my canceled orders are still printing. I’d rather they whole thing be canceled than having a messed up series. The books were shipped anyway before the problems are solved, I will not know if the prints are right until I get them next week. Update: The prints turned out to be right, customer service is following up with me. I have to admit that I love the style and print quality.