Touch of Modern for Pc

Don’t sleep on this store. I first got into because I Google searched a pair of jeans I was looking for and the place that had it was not my previous favorite/daily shopping app (GILT) but this cool named place called the app Modern. Then the heavens opened lol..seriously guys this app has eeeeeeveerything a guy could want - women too but, I feel, based on the products I think it’s slightly geared towards men. Yet, it’s every type of man it has stuff for. So far I’ve bought luxury socks, an advanced snorkel system 3 separate types of waterproof headlamps (yes, I know, I know but, the prices were TOO good and there cool AF, said the outdoor nerd in me), camping hammocks and gear, a Rolex (read aforementioned headlamp excuse lol) 2 suits and, I’ll be buying autographed movie memorabilia off the site for my best friend and BIL. I wanted to give the site a 4.7 because it takes sooooo long to get your purchase (2-3 weeks on most all items except the most expensive ones) but, according to their customer service (which is pretty awesome) that’s how they get to discount their prices so low by the individual merchants bundling their product to the TOM headquarters. I’m a year and a half in as customer as of this writing, this is a totally unsolicited review and I was not compensated for it. Do yourself a favor and just get the app and try it. You won’t be disappointed.

this app (TOMO) has some interesting product lines. Unfortunately, they are mediocre in the management of their vendors, on the behalf of their customers. After placing an order, it is common to wait 2-6 weeks for an order to be filled and shipped. This wait period before shipping is “as advertised” when placing an order. Shipped orders then take a week or more to be delivered; albeit having paid a shipping fee that is more than what priority shipping would cost. Finally, and this is were they get the heading of “unreliable”, it is not uncommon to receive confirmation that they received your order and that its being processed, only to find out after you contact them weeks later because the order has not shipped as scheduled is “delayed” and will another 3-4 weeks before they’ll get your order shipped out to you. In other words, they don’t manage their vendors well, or have a effective tracking system of orders placed relative to orders received from the vendors and then followed up when shipping the order to their (TOMO’s) customers. I’ve actually had TOMO’s customer service people lie to me about orders that I placed and then weeks later were not filled by the vendor. After multiple cases of such, I’m moving my business away from TOMO.

Maybe it’s time to start sending P.O.s before the sale is complete or even before the item goes on sale and then set a limit for the number available. That way it won’t take so long for people to get their items. This is the second time I’ve had to wait longer than your estimated 3-4 weeks for my item and there is still no end in sight for the last order I placed. At this point, I’m not interested in ordering anything else from this app until the shipping time is fixed. You guys have some really cool stuff, but it’s not worth it if I have to wait 2+ months to receive it. And then when I inquire about it, all you’re willing to do it give me store credit for my shipping cost. The amount of shipping you guys do, shipping should be free anyway. Also, if something is going to be late, take the initiative and update people’s orders so that they aren’t sitting around wondering where their order is because the system still says it will arrive no later that 3/7. This shouldn’t be too hard for you since the system should be set up to handle updates to delivery date by item instead of having to go into each person’s individual order. Completely disappointed.

I have gotten about 30 items from TOM so far. I love unusual items and gadgets that I have never seen before. They always have the lowest price so you don’t ever think they are marking up the price themselves. Sure some things take a couple weeks to get, but you know it up front, could never have found the items without TOM, AND they always come. When you get them, it’s like an unusual present you bought for yourself. I needed only one time so far to contact customer service (to change something) and they gave me first class customer service. Only one problem...I am about to come into a bunch of money, and this app spending is probably about to go up at exponential rate. I am not kidding...have you seen the pressurized aluminum beer growlers they are selling? (Please don’t take them off the website)...I am going to buy 2 64 ouncers. Plus about 10 other things...and I haven’t been on today!!!! On 2nd thought, I am not addicted...it’s a healthy habit! I love this app!!!