Quilting Arts Magazine for Pc

I am having the same problem that other reviewers have described: no content and no help. I’ve followed the directions, submitted help requests, and nothing. I would like either my magazines or my money back.

I cannot look at anything more than blank pages. This is very poor. Please reconfigure your site.

I love this magazine, and I have loved it for years, first as a hard copy subscriber and later as a digital subscriber. Since this update, not only can I NOT get the most current issue; it is also impossible to access the previous issues I have paid for by subscription over the years. The newest update asks you to restore, which has always been straightforward, until now. Nothing will download. I have worked with iTunes support, and it is clear it is an issue with Interweave. I wrote to Interweave, and after several days, I called. The first person I spoke with was rude. The second was pleasant and said she would send the problem on to the appropriate person. Almost immediately I got an email saying they were overloaded and to write again if I still had the problem! I did. No help, no response. So I have paid for years of subscription and now have NO access to my paid for product. I will be glad to write a positive review with 5 stars once I have access to my paid-for subscription. At this point, don’t subscribe. You will be paying money for an empty subscription. I don’t know what legal recourse I have, but if they don’t fix this, they will need to send me years worth of hard copies to give me what I have paid for. Disappointing for a company with which I have done business for years. Buyers beware.

Can not get access to issues regardless of following the directions. Would love to change the review back to more stars if I could read the magazines.. Another week and I still can not get to my magazines. No response from customer service at all. If you want the magazine I suggest you get it from a newsstand. Update: I have tried to many times to view my magazines. Each time and there have been may, that I have to go thru customer support to reinstall everything in order to read anything. It is getting truly ridiculous at this point and am not renewing my subscription. I am just going to kiss my online issues good bye. Again buyer be very aware.