WIDEX MOMENT for Pc

Just got my Moment HAs and they are great, as long as I don’t have the Moment app on my iPhone and bluetooth to the HAs turned on. If I do the app selects a function called “streaming of speech” which limits the sound spectrum and femoved all other program buttons. I am then unable to select any of the universal, pure sound, comfort, social, zen, etc. programs. The buttons are gone and cannot be restored. The streaming cannot be turned off. The only thing to do is to delete the app, turn off bluetooth by forgetting the HAs, take out the batteries and restart the HAs. There is NO indtructions about this that I have been able to find. the app must be able to do better.

The wedex moment hearing aids are wonderful with exception of their constant dropping off. The hearing aids utilize the iPhone’s accessibility feature to connect to the hearing aids. The app then piggybacks on this connection. However, unlike the Bluetooth feature the accessibility process does not reconnect automatically when you’ve moved away from your iPhone and returned. You must then turn off and back on each hearing aid in order to be re-discovered and subsequently be reconnected to the app. This happened all day long-oh so annoying and only $7,000 for that annoyance.

I listen to podcasts already downloaded to my iPhone. One in particular is very well produced with excellent audio quality (and did I mention I download them before listening?) The first time I listened to NA through my hearing aids I was so disappointed at the degraded sound quality. So much for the “moment”. It turns out the app defaults to “streaming” for the podcast app but doesn’t give me a non streaming option. The FAQ solution? Turn off my wifi... Another annoyance, if I am playing a game on my phone I don’t want to hear sound click in my HAs. I should be able to set defaults for all apps where I can choose “never” “ask” or “always” play through HA. I don’t need to stress batteries in either with unnecessary connections.

UPDATE: no more disconnect problems! Works with app seamlessly and I love my programs I’ve set up for different situations. I really love the new this app hearing aides but this app is frustrating me. I love all the features and particularly the PureSound program. But unlike my Evoke app, this app disconnects from my HAs every single day and several times a day. I have to kill the app and restart it to get it to connect. Sometimes it disconnects from one HA. Sometimes both. But it’s very frustrating. My neighbor was trying to tell me something across the fence. I could not hear her no matter how many times she repeated it. So I pull up the app to turn up my aides and the left was disconnected. She just got frustrated and turned around and left while I’m pulling out my phone, killing this stupid app, restarting, waiting for both aides to connect and then pick a program so I can hear outside. Well, she was gone by then. With the Evoke, if one disconnected, I could turn it off and back on without having to kill and restart the app which is much quicker. Not so with this one. The only way to reconnect is to kill the app. I think I’m seeing a pattern of it disconnecting after streaming but not sure yet. If this could be fixed, I’d be very happy with the Moment HAs and the Moment app.