Ivanti Neurons for ITSM & ITAM for Pc

1. Built on industry best practices, Ivanti Service Manager provides integration and development capabilities to connect to other tools for end-to-end process automation while enabling customers to quickly create new user interfaces, business rules, dashboards or add new functionality designed to meet their needs.

2. Ivanti Service Manager mobile app now provides a highly secured, convenient and faster way to login into ISM using biometric authentication and, to enhance the mobile experience of the user, Push Notifications are enabled to receive the alerts on the go.

3. Ivanti Service Manager is a powerful, Cloud and Premise Service Management solution that transforms service and support teams, help desks and service desks from tactical service providers to strategic business enablers.

4. This application allows you to access Ivanti Service Manager on your mobile devices, giving you remote access to the application.

5. Ivanti Service Manager App enables analysts to manage their Incidents, Tasks and Service Requests from their mobile devices.

6. It currently supports Mobile Analyst and Self Service mobile user role only.

7. Easy search and filter capabilities enables them to gain quick access to key information.

8. They can contact their customers via phone, email or chat with a tap and update the relevant record with details of the interaction.

9. Applicable for Cloud and On-Premise customers.

10. The new functionality added in this release requires version 2020.2 or later.

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