Telehealth for Pc

I’ve been using SimplePractice for over a year now to meet with my Therapist. I am a Field Service Engineer so I am in a different place everyday, sometimes I can go to a private spot in a restaurant or in the building where I am working to have my conference call, this works out well because often I can use the Wi-Fi there but more often I go out to my car to make my call via SimplePractice so I can have the privacy I need to speak with my therapist. I am usually parked in garages or city parking lots, my phone only has two bars of signal strength but yet the call quality is always nearly perfect. I am very satisfied with SimplePractice. Paul C.

I have been using this platform for about a year with my therapist. I can’t even SEE the words I am typing at this time! The picture and sound go in and out quite a bit. Sometimes it has gotten so bad that we have had to get off of this platform and just FaceTime each other to finish our session. I say that the platform is OK because it has a nice looking background and it’s always clean and it does serve for a nice private and secure connection. However, it is very fresh when you cannot see your therapist. Anyway, I would gladly give it a five star rating if they could get the technical issues worked out. Several times after having a session it will have a survey and I always put on there that there are connection issues in which connection issues or technical issues they are, however nothing has been done to make this better. So, hopefully some changes will be made soon.

Downloaded the App and a day or so later was solicited by a provider, this is massive breach of confidentiality and totally unacceptable seems in violation of the HIPPA requirements. Tried to contact the soliciting provider I had never heard of by reply to their email to find out how they got my contact information but the provider would not divulge that and had this app stated in their description. They received my first email and told me I could ‘unsubscribe’ to what I had not even ‘subscribed’ in the first place and they have not replied to my 2nd email asking again where they got my contact information. I am looking for an explanation and expect an answer ASAP. The only reason I put 1 star is that it wouldn’t send the comment without a star, but this App gets a minus 0 several times for this imo.

It may or may not be a good App, I do not know because I stopped and deleted after reading their “privacy” policy. It is shocking. Their “privacy policy does not apply to the personal information they collect”. That is taken from paragraph 1 of their policy. Paragraph 2 allows then to collect personal information directly and automatically and third party, including social media. Paragraph 3 allows them to share my personal information with companies that market with them, for analytics with their affiliates. Paragraph 5 allows their tracking on any Facebook, Google, and LinkedIn, etc., for what I view. If I deny their use of “cookies”, information that take to “better benefit me”, and I configure “DNT (do not track)”, their system is set up to ignore my request, allowing them to track signals from my browsers and mobile devices. In some states, I can request deletion of files twice a year, free of charge, but by then, damage is done. You cannot undo what has been shared. I could go on, but please read everything. They escape legalities by informing us what they do, so we are then helpless. My information is taken directly from their website. I encourage you to read and think twice, is it really worth it, taking advantage of patients during COVID, when there is no other choice?