Jigsaw Puzzles World for Pc

Ok so I downloaded this app last year. I loved it, never had an issue with it. Well I stopped playing it due to life having and never having time. I finally got back to it yesterday (bc I really do love it and have missed doing puzzles). Well while I'm in the middle of a puzzle and have to put my phone down (go back to home screen for any reason to exit the app); when I open it back up to resume my puzzle, the pieces in the sidebar disappear. I can't get them back. I noticed this on walkthrough (I haven't been back on till now since that mode was introduced) and then on my normal free mode that has never given me any issues. So I uninstalled and reinstalled the app. Now I can't play with the higher piece count unless I have premium. Before I was playing with 384 pieces just fine. I don't want to have to all of a sudden start paying for premium just to have a higher piece count to do as I didn't have to before I tried to fix the puzzle piece disappearance issue. Please fix this as well. Best puzzle app I found till all this happened. Also, I can't find an email to eval the tech support for this app to voice my concerns directly. An email address or phone number would be great. Another addition: I'm also thinking i did purchase premium or something for the 4.99 price last year bc I'm getting the restore option but it won't restore anything concerning that. I've also tried restore purchases.

Why can’t I download the “Doughnut” puzzle pack? I’ve tried many, many times and it keeps telling me that’s there is “not enough room on the device!” I successfully downloaded other packs with more puzzles in them so the size of the pack is not the issue!! This makes no sense and it’s very frustrating! What’s going on?? Help!! (By the way, this is the 3rd time I’ve sent this email! A response would be nice). Submitting AGAIN! #4. Submitting fit the FIFTH TIME!! 😖. Submitting for the SIXTH time!! I’d appreciate a response! Ok, this is the SEVENTH time? This is ridiculous!!

I’ve been using this app for about a year with no problems. Most of the puzzles are really good. Recently, however, I purchased two new sets of puzzles, and neither of them has downloaded. I have contacted the developer several times, with no response. Good product, but don’t expect help if things don’t work.

I upgraded my phone recently & from that point I started having issues!!! I’ve had this app for well over a year and was one of my favorites! It’s started saying I didn’t dot have enough storage on my phone which I find crazy because I upgraded that as well! So I deleted the app & then downloaded it again the next day well now I have very few puzzles, tried the download previously purchased puzzles nope then it says no internet connection which my connection was fine! Truly aggravated by this because I loved this app, even have other people hooked on it!!!! Miss being able to use it!!!