SuperCity: My Town Life Sim for Pc

All my cash is missing and everything started over all the land I purchase with my cash is now gone I have to re buy them plus I spend 99cents of my own money for game cash. What happened? The game won’t load stating it was down this morning now I open it back up this afternoon and everything is gone please fix or give me back my money. I AM NOT PLEASED AT ALL PLEASE FIX. THIS UPSETS ME VERY MUCH AND I WAS JUST STARTING TO LIKE THE GAME. THANKS FOR FIXING THE PROBLEM. THEY RESPOND TO THE ISSUE VERY FAST. I APPRECIATED YOUR HELP AND GREAT CUSTOMER CARE. I RECEIVED ALL MY SUPER CITY CASH BACK THAT I PAID FOR. IT TOOK ME BACK TO THE TUTORIAL OF THE GAME AND I LOST ALL MY LAND THAT I PURCHASED BUT THAT WAS OKAY. I GOT MY SUPER CASH!!!!!!!!!! I think I might uninstall this game. Don’t get me wrong I enjoy the game very much to the point when stupid things happen it upsets me. When I had a problem I reported it and they kind of fixed it. I received my cash back but I had to do everything over okay no problem. Now I continue to play I spend another $1 off my own money and what happens again more of my super cash is gone. This game bites especially if your crashing and stealing on purpose.

UPDATE: I’ve added one extra star for giving me some of my energy back. It was wrong to take it in the first place. I’m at level 49 and my maximum energy capacity decreased to 91 following the MANDATORY update. I read that this was done on purpose because it was too easy. That’s a lie because the only way I’ve advanced this far is because I’ve spent lots of my actual, hard-earned money. So I don’t appreciate losing energy. It’s an addicting game, but you will spend real money if you want to advance. This is a fun game, but the game developers are definitely greedy and keep responding to people’s genuine concerns with the same few annoyingly lazy answers: “we think it’s makes the game more fun to play with friends”, “there are lots of ways to earn more bucks”. They forgot to add, “but it will take weeks before you earn enough bucks to do anything meaningful.” The developers keep saying they are trying to make the game more interesting, challenging and that they want you to spend more time developing your city. However, we are telling you that you are doing exactly the opposite. You need to listen to your customers, especially those who are spending real money. I will not be spending anymore money moving forward and will delete the game if this prevents me from advancing. And give me my earned energy, which was earned for advancing each level, back!

After speaking with support and them trying to justify the part they play in getting people to dump money into this game I will be deleting this app! They are full of excuses and lies, after seeing other reviews of people with same issues this app won't last long and people will stop playing, the higher the level the more money you have to spend!! First I've played many games and never have I been forced to purchase "super bucks" in order to complete tasks and you have to for many of this games tasks! Sure you can win a few bucks here and there but not near enough when a store you need is 60, 90, or 110 dollars and you need all of them at the same time! Then there are the timed events that you have to keep restarting because you can't get the money in time! Second support is full of excuses and justify ripping people off by saying there are a couple of mediocre methods of obtaining "super bucks" that most of us aren't able to sit and play for hours to obtain or half the time are impossible to get. This game is fun to play on a certain level but you just end up completely aggravated and frustrated when you're unable to finish most of the tasks! And you feel cheated when your being asked to spend money all the time!! So these things need to be fixed soon or expect most people to catch on and be done with this game I see people dropping off my friends list like flies for this very reason!!!

I love this game because unlike a lot of today’s games, SC isn’t telling you every move you have to make so the player isn’t really “playing,” just mindlessly clicking when the game tells them to. In this app, you get expanses of land that you can decorate as you desire. They offer quests which give you opportunities to earn rewards, including buildings, and when the quests have a time limit it is for at minimum several days. Very important and also unlike other games, this app gives you 10 “SuperBucks” every five days that you consecutively log in (the in-game cash you have to spend real money on), and/or gives you opportunities to create buildings or landmarks to generate these SuperBucks. My personal experience with customer support has been super...they have twice resolved an issue for me, one which was totally my own fault being a newbie to the game. I once had a similar issue with a different game and while they fixed it, they also treated me like I was 5 years old. Not this app..they were kind, helpful, and made me feel like a valued customer; that is why I gave them a 5 star. I hope you enjoy the game as much as I do.