Software Features and Description
1. The Device Updater provides Tandem Diabetes Care™ insulin pump users the ability to update their device software remotely using a computer with internet access.
2. The Tandem Device Updater is intended for use by individuals with diabetes mellitus who use Tandem Diabetes Care™ insulin pumps, their caregivers, and their healthcare providers in home and clinical settings.
3. Tandem Diabetes Care, t:slim X2, Basal-IQ and Control-IQ are trademarks of Tandem Diabetes Care, Inc.
4. Liked Tandem Device Updater? here are 5 Medical apps like Lingraphica Device Assessment; LISTENING DEVICE, HEARING AID; EVT US Device Guide; Medical Devices on Chest X-Ray; Cardiac Device Challenge PRO;
Download and install Tandem Device Updater on your computer
Check for compatible PC Apps or Alternatives
Or follow the guide below to use on PC:
Select Windows version:
- Windows 7-10
- Windows 11
Download and install the Tandem Device Updater app on your Windows 10,8,7 or Mac in 4 simple steps below:
- Download an Android emulator for PC and Mac:
Get either Bluestacks or the Nox App >> . We recommend Bluestacks because you can easily find solutions online if you run into problems while using it. Download Bluestacks Pc or Mac software Here >> .
- Install the emulator on your PC or Mac:
On your computer, goto the Downloads folder » click to install Bluestacks.exe or Nox.exe » Accept the License Agreements » Follow the on-screen prompts to complete installation.
- Using Tandem Device Updater on PC [Windows 7/ 8/8.1/ 10/ 11]:
- Open the Emulator app you installed » goto its search bar and search "Tandem Device Updater"
- The search will reveal the Tandem Device Updater app icon. Open, then click "Install".
- Once Tandem Device Updater is downloaded inside the emulator, locate/click the "All apps" icon to access a page containing all your installed applications including Tandem Device Updater.
- Now enjoy Tandem Device Updater on PC.
- Using Tandem Device Updater on Mac OS:
Install Tandem Device Updater on your Mac using the same steps for Windows OS above.
How to download and use Tandem Device Updater App on Windows 11
To get Tandem Device Updater on Windows 11, check if there's a native Tandem Device Updater Windows app here » ». If none, follow the steps below:
- Download the Amazon-Appstore » (U.S only)
- Click on "Get" to begin installation. It also automatically installs Windows Subsystem for Android.
- After installation, Goto Windows Start Menu or Apps list » Open the Amazon Appstore » Login (with Amazon account)
- For non-U.S users, Download the OpenPC software »
- Upon installation, open OpenPC app » goto Playstore on PC » click Configure_Download. This will auto-download Google Play Store on your Windows 11.
- Installing Tandem Device Updater:
- Login to your computer's PlayStore or Amazon AppStore.
- Search for "Tandem Device Updater" » Click "Install" to install Tandem Device Updater
- Tandem Device Updater will now be available on your windows start-menu.
| Minimum requirements |
Recommended |
- 8GB RAM
- SSD Storage
- Processor: Intel Core i3, AMD Ryzen 3000
- Architecture: x64 or ARM64
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Tandem Device Updater On iTunes
| Download |
Developer |
Rating |
Score |
Current version |
Adult Ranking |
| Free On iTunes |
Tandem Diabetes Care Inc. |
0 |
0 |
7.2 |
12+ |
Download on Android: Download Android
Top Pcmac Reviews
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Worst update process ever. 3 weeks: buggy, annoying, opaque
By Loyal user Z (Pcmac user)
I really have to express something I'm unhappy to say, because I love the the app pump that has been my constant companion for more than a year.
But this update process has been unacceptable. I don't think you have achieved safety by doing forecful, repetitive, redundant training which obfuscates the eight facts you MUST know amongst regulatory garble and repetition of obvious information. It is also a slow and annoying process; I've had no CGM sensor on my pump for more than a month.
Finally, the website is unreliable and the same login information (saved by my browser) will sometimes work to log in and sometimes not. Click four suddenly lets you log in.
the app, I love you, but developers, please have a patient run through the entire process with you in front of them. Then, you'll see how users fare and the grief, frustration and dead-end moments they experience. This is just not acceptable.
You also fail to caption your videos - it's also non-inclusive. Anyone who is deaf, uses a screen reader, or has any reasonable human need to have more than audio it interact with is up the creek.
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t.Slim Update w/G6
By Frogs Pigs Waterbuffalow (Pcmac user)
Big Kudos to both T.Slim and Dexcom! From the new innovative technology, the simplicity of the update instructions, and the excellent assistance from the support desk…GREAT JOB! I especially love the new sensor application device. My iPhone’s battery life also wants to thank you…(don’t need to use the app on the phone anymore)
Keep up the great work…and thank you for making Type 1 a better place to live.
R Horres
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Dont update on a weekend
By Diabadass59 (Pcmac user)
Did every step and when I got to press “Update”, the spinning wheel of no action is present for HOURS, while I sit waiting for customer support to call me back. Frustration both with the update software and slow customer support.
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Updater does not work...
By dave2755 (Pcmac user)
Attempting to download the app and it doesn’t work! How disappointing after applying for the RX for the update, taking the pre-training and then wating for Dexcom to send the G6 sensors, receiver and transmitter. Not impressed and can’t wait to have to pay for the next update…
tandem device updater 
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