Software Features and Description
1. Keep your finger (literally) on the pulse of what's happening with your customers, collaborate remotely, and put the life back into work-life balance — all without compromising your customers’ experience.
2. Help Scout's iOS app gives you powerful customer support software in your pocket so you can quickly assist customers from wherever you are.
3. Liked Help Scout? here are 5 Business apps like JobScout24 JobApp der Schweiz; ImmoScout24 Switzerland; Sellzee Scout; AutoScout24: Switzerland Cars; AutoScout24: Buy & sell cars;
Download and install Help Scout on your computer
GET Compatible PC App
| App |
Download |
Rating |
Maker |
 Help Scout |
Get App ↲ |
65
2.91 |
Help Scout PBC |
Or follow the guide below to use on PC:
Select Windows version:
- Windows 10
- Windows 11
Install Help Scout app on your Windows in 4 steps below:
- Download an Android emulator for PC:
Get either Bluestacks or the Nox App >> . We recommend Bluestacks because you can easily find solutions online if you run into problems while using it. Download Bluestacks PC software Here >> .
- Install the emulator:
On your computer, goto the Downloads folder » click to install Bluestacks.exe or Nox.exe » Accept the License Agreements » Follow the on-screen prompts to complete installation.
- Using Help Scout on PC [Windows 10/ 11]:
- Open the Emulator app you installed » goto its search bar and search "Help Scout"
- The search will reveal the Help Scout app icon. Open, then click "Install".
- Once Help Scout is downloaded inside the emulator, locate/click the "All apps" icon to access a page containing all your installed applications including Help Scout.
- Now enjoy Help Scout on PC.
Download a Compatible APK for PC
| Download |
Developer |
Rating |
Current version |
| Get APK for PC → |
Help Scout PBC |
2.91 |
2024.3 |
Get Help Scout on Apple macOS
Download on Android: Download Android
Top Pcmac Reviews
-
Great but notifications are amiss
By jralv23 (Pcmac user)
It does what it’s supposed to do, however my biggest issue is notifications. Yes I have all of the right settings turned on. I have to physically go into the app in order to see any messages and more often than not I miss them by several hours. Rendering my customer service to be poor.
I’d love for badge icons to be set at the very least!
-
Good UI, but no feature parity
By D2Rhino (Pcmac user)
Only good for responding. You can’t see even basic data about the tickets, including email addresses, but less any integration data. Almost useless until it has full feature parity with the web version. I have no idea why companies release gimpy apps without feature parity, but it seems to be a common trend, unfortunately. Supposedly an improved version is in the works, but who knows when that will roll out 😖
-
Decent but needs work
By TSOCJ (Pcmac user)
One of the main reasons I downloaded this was in hope I could see any live chats come through. I have yet to figure out a way to do this on the mobile app.
Interface is good and allows me to knock out some quick response items. Wish it was more robust like the desktop application though
-
Keeps getting better
By Dan Safford (Pcmac user)
Thank you for the constant app improvement! When I first started using HelpScout on the iPhone it crashed all the time , now it’s like I’m almost sitting at my computer using the web interface! You folks rock !!
PC Apps 
