Software Features and Description
1. Receive important news, software / firmware updates and helpful guides about your products directly to your smartphone.
2. Support by Sony helps you quickly find support information.
3. Liked Support by Sony? here are 5 Utilities apps like Sonymote : Remote for Sony TV; Sony | Headphones Connect; Smart Remote for Sony TV,Audio; Remote control for Sony; Sony | REC Remote;
Download and install Support by Sony: Find support on your computer
GET Compatible PC App
| App |
Download |
Rating |
Maker |
 Support |
Get App ↲ |
282
3.98 |
Sony Marketing Inc. |
Or follow the guide below to use on PC:
Select Windows version:
- Windows 10
- Windows 11
Install Support by Sony: Find support app on your Windows in 4 steps below:
- Download an Android emulator for PC:
Get either Bluestacks or the Nox App >> . We recommend Bluestacks because you can easily find solutions online if you run into problems while using it. Download Bluestacks PC software Here >> .
- Install the emulator:
On your computer, goto the Downloads folder » click to install Bluestacks.exe or Nox.exe » Accept the License Agreements » Follow the on-screen prompts to complete installation.
- Using Support by Sony on PC [Windows 10/ 11]:
- Open the Emulator app you installed » goto its search bar and search "Support by Sony"
- The search will reveal the Support by Sony: Find support app icon. Open, then click "Install".
- Once Support by Sony is downloaded inside the emulator, locate/click the "All apps" icon to access a page containing all your installed applications including Support by Sony.
- Now enjoy Support by Sony on PC.
Download a Compatible APK for PC
| Download |
Developer |
Rating |
Current version |
| Get APK for PC → |
Sony Marketing Inc. |
3.98 |
2.15.0 |
Get Support on Apple macOS
| Download |
Developer |
Reviews |
Rating |
| Get Free on Mac |
Sony Marketing Inc. |
282 |
3.98 |
Download on Android: Download Android
Top Pcmac Reviews
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Support by Sony
By D. Hill (Pcmac user)
This is a great resource to have for Sony product owners. The app couldn't be easier to use starting with the menu design in which users can search for information on a product by selecting a product category or by entering in the model number. Once you have come upon your product you will see a listing of information to select. You will come upon news, alerts, downloads and pretty much any listed information regarding the specific product. The app makes it easy for quick search allowing you to add a product to favorites or just all searches showing up in your history. Users can also go to the Sony this app website directly from the app. Whether you are a PlayStation, Bravia or owner of one or many Sony devices this app is worth a download and may prove to make any troubleshooting experiences easier in the future.
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Depends on how much Sony you own ...
By America's App Advisor (Pcmac user)
This basically kicks out what you’d find online if you search your Sony product’s serial number.
The only difference was when I was online I had the ability to initiate a chat session which lasted five minutes. And that’s including the rebirth or repair of my new Sony product. They taught me how to reset it to its factory defaults, had me power it off and then restart it.
BINGO!!
BAM!!
DONE!!
It works like a charm now, which it should.
Because it’s a brand new product, I know I set it up correctly and finally it wasn't like it was inexpensive.
High-End Sony Products Can Cost Quite A Bit.
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Chat feature is worthless
By ayeeeee (Pcmac user)
I spent several seconds entering all my personal information, click chat button. The page clears all the fields on the page & doesn’t report any errors. Repeated several times, including after restarting app, with same results. Internet connection is very good & all my other apps have good connectivity. Also Verified I’m using the latest app.
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Sure wish I could chat with a humam
By Tazicon (Pcmac user)
Instead of going through page after page after page to not find anything near what I asked about. App is worthless for anything but the obvious.
PC Apps 
