Farmer Boys for Pc

This was my first time going to the commerce California this app when we got there they had one person working the cash register that same person worked the window and there was people in line food was cold it was crowded where the manager was we don’t know but it wasn’t the cashier fault she was trying her best the fault lies in management for not keeping up with the facility the floors were dirty , there was avocado and trash on the floor by where they were making the salad I could see it very clearly the restrooms were not clean at all they were cleaning the tables but nobody swept the floors it was just a horrible. I could see 3 women in the back room, what they were doing, we don’t know but they should have had more help in the front. This place is off the freeway and in a industrial area so it’s busy always. I eat at Farmers Boys in different locations all the time never had this experience. I love your restaurant but this wasn’t good. The food set up on the counter from where the cook was cooking for at least five minutes so you know the food was cold my burger came back cold and the cheese was not melted I complained got another burger with melted cheese but this should not have happened. We waited at least 4 minutes to get Service the poor girl behind the counter was overwhelmed between all the people in line and the drive-through if they need to hire more people they should because it should never be like this again.

I’ve been going to this location “this app” right around 4 months.. I have always enjoyed this location as it’s staff all are very very fun, kind, so bright and very cheerful! I go frequently to this particular location simply because they really do have really exceptional service, plus let’s not forget about their food! There are locations everywhere, and two of them just so happen to be so close to the destination I am at! Their food is so so wonderful! Fresh, Hot, Fabulous! Enjoy an extra special visit here! I’ll always be coming back!!

After driving 11 miles from San Pedro to get my chicken breakfast bowl with my partner who also wanted the same breakfast we were informed that the items we ordered were no longer available. There was another person that also wanted to order one. I hope this app changes its decision I want biscuits and gravy when I go out for breakfast not necessarily every time but I like to have it available I get cravings for it so I sometimes drive all the way to Arthur’s in the city of Orange just for biscuits and gravy that’s over 30 miles from my home. Growing up in orange we had some great food and I truly appreciate this app and had a great bacon burger this morning. I also had chili fries they forgot to put the onions on them no big deal my friend ended up ordering a Cobb salad with crispy chicken and it came not crispy but grilled. Once again we both just ate her food and we’re not happy that the menu changed so drastically there wasn’t even an alternative that was close to it.😩

Isn't the idea of an affinity program to reward and not to blatantly abuse frequent and loyal customers? It's the second time that I'm unable to scan receipts for supper only because I also decided to have breakfast here on the same day. The first time I flagged this via the "help" link it took one week for me to give up on them (they never respected the deadlines that they themselves set to respond via email). Really poor customer service. This time I've flagged it again but not without writing a review to forewarn others that you cannot expect the people who create and manage this app to provide customer service on a level any where close to what you experience at the stores. In fact , I've rarely experienced worse. This isn't about the brick and mortar location - they're awesome. I've rung the bell and thanked the staff of your Rancho store on several occasions and wish that I could express a level of enthusiasm for the app and customer service. Sadly I cannot and will think twice before visiting any this app store twice on the same day! Once a day - until I develop other habits and then maybe less. There is competition out there and i regret that you've pushed me into their arms as a result of your affinity app. I'm only one customer but I assure you that there are others who feel the same way as well and choose to remain silent about it whilst taking their money elsewhere.