TruLink Hearing Control for Pc

Today was the 2nd time in two years that I have had any trouble with the Hilo TrueLink App. A few months ago when one hearing aid would not connect it was a software update on the hearing aids that was needed. As IOS iPhone is updated sometime changes in the IOS work different. Today, I deleted several other apps and when I went to use the app several hours later I could not get a connection on either hearing aid. To fix I deleted the app and reinstalled it. I did a new pairing and all is good. I suspect an app I deleted may have been sharing a file in IOS. For those with connection problems do go back to your audiologist to get the latest hearing aid firmware. For those who complain about the sound quality is all in the programming. My audiologist insisted on three visits over a few months to tweak the settings. One year later on another visit he made changes that greatly improved so I could hear more clearly. Right now the left hearing aid is set a bit too high and it needs for it to be again, tweaked. But he is 170 miles away so my next trip to my old home area I’ll have him make another adjustment. I learned that over time your hearing does change and the ability that these aids can be finely tune is remarkable. I’m very happy with these very expensive aids but worth every penny. Able to find tune them with the app is all a great benefit but it doesn’t have the same range as the audiologist can do.

The Halo hearing aids are wonderful. Not do for this app. I give this 1 star because I cannot go any lower. One of the selling points of the hearing aids was the Bluetooth control with IPhone. There is no control with this app. It disconnects first one side then the other. The only way to get back connected is to either “reset” the app or to turn off Bluetooth and turn back on. My phone is connected through the app and works great when it works. Sometimes you can only hear through one of them. This is because the other is not connected to the app. At other times while talking with phone it will suddenly disconnect from one side or even both requiring me to go to settings to disable Bluetooth and re-enable it so connection can be re-established. Says you can customize settings but have yet found a way to do so without making the sound coming in to have a very “ tinning” sound to it. Increasing the volume through the app amplifies a lot of background noise to the point it does not help. I have waited or almost a year for something to be done about this app to make it more usable.

Everything Nanamjm put in her review, is now happening to my 3-yr old Halo 2’s. I was just told there’s an update that was hidden. The tech was able to download and install the update while I was in the office. The aids worked perfectly for ONE day. For the next 3 subsequent days, the right one won’t connect. However, IF I close the phone and reboot, it will connect, but will NOT advance program memories. The Left one advances and says “1,” 2, 3, 4; the right keeps saying “1,” 1, 1, 1; eventually disconnecting and not responding to other levels but seems locked on Stream Boost while indicating it is set at ”Normal 1.” ***These hearing aids, as advertised, are pretty cool... when it works like its claims. The technology is impressive, but very frustrating for such an expensive necessity!!! As a trial, we have unsubscribed from the app app and will ‘test’ a theory that these may work properly using [only] the Apple App.

I have been using the Halos and this app. since March 2018 with good results. My hearing loss comes from being around loud industrial machines for 41 years. My hearing loss was to the point of not being able to simple things like birds chirping, lyrics to music. Most of all I was missing about every other word when listening to someone speak. THAT changed after being introduced to the Halos H/A and a great audiologist that took time to explain things. (Everyone’s hearing problems are different) I had them for about a week, and noticed the “tin can” sounds along with the “Ssss” at the end of most words. I went back to the audiologist, with in a few clicks of her computer she had adjusted my Halos. I look at it as you have to learn to digest what you’re hearing and process it. (I never knew how loud a house cat could be while eating) About the APP. Great application for the Halos. I’m thinking I’ve had to re-sync about twice for the six months I’ve used it. I’m using the app 100% of the time when I’m wearing the Halos. You have to realize it’s Bluetooth and problems do happen. Finding a great audiologist is the key.