SeatGeek for Pc

this past friday, me and my friend went to a khalid concert in orlando and we bought the tickets all the way back in april. we had the QR codes on our phones for general admission tickets and seat geek said we could use these codes for admission. we get there an hour before the show and we get to the entrance and neither of our tickets worked so they said we had to call seat geek to see what was going on. I call and the guy on the line says that our tickets were sold to multiple people so ours were INVALID. he told me to go to the box office saying they could fix it so we walk over and they say that they can’t do anything about it except call seat geek again for new tickets. I literally started crying because we paid so much money and I thought we couldn’t get in. i call seat geek again and was on hold for 10 min (with the concert already about to start) until they finally answered back. Luckily we did get new tickets but we had to wait around for an hour after the whole process and barely made it to the show and we ended up way further back from the stage than we would have if we had no issues in the first place. the concert was amazing but that was the worst ticket experience i’ve ever had and i’m NEVER using seat geek again. SAVE YOURSELF THE TROUBLE AND USE TICKETMASTER OR ANYTHING ELSE (also i found out 2 other groups used seat geek and their tickets didn’t work either)

When a concert came around that my daughter wanted to go to, I jumped on buying tickets bc I didn’t want them to sell out. I found just a few seats available, and they were expensive ($150ea) but I figured it was because they were about to sell out. Little did I know, I was buying a promise to get tickets once they were ACTUALLY on sale. Once they were on sale officially, I was able to buy better seats on ticketmaster for $50 each. I couldn’t get my money back from this app (I tried about an hour after buying them and realizing they weren’t “real” tickets yet) so I had to repost them for sale, but now they were worth way less and I got back a fraction of what I spent, and had to wait for almost three months to sell them. I am giving this app and website a low rating because they do not make it clear that you are buying tickets that don’t exist yet, and I have to suspect this is on purpose. The app itself seems decent, but I feel I was conned into buying tickets that weren’t on-sale yet. At minimum, the tickets should say pre-sale. I am not sure how the app appears to have a four star review when you look at the actual reviews you’ll see almost every single one is one star. Do yourself a favor and use a different ticket service. The ads they run on TV now are cringeworthy.

i bought tickets to a concert , quickly realizing that i wasn’t able to go. i asked if refunds were available , and they said it’s a final sale. So, i sold my tickets on the app. for 1/2 the price i payed. they sold , and i have both my direct deposit AND debit card set up , and its been over 24 hours and i STILL haven’t gotten my $64. i was texted that it was sold and emailed too. i’ve tried to email but when i click “contact services” the app doesn’t do anything. the “give us feedback” button isn’t doing anything either. my experience was over all really frustrating. i had called them once to find out if i could still use the tickets if they didn’t sell , and the lady on the other end was very helpful and nice. the way i called her was through an option on the tickets i had. now that i have no tickets in my possession it seems i cannot gets a hold of any customer service representative about when i will be receiving my money . it is set up like a direct deposit and i just updated my routing number and account number to make sure that wasn’t the problem and still nothing. i would think that it would be deposited into my account in a matter of hours.

I had back to back terrible experiences with this company. First of all, I had purchased tickets to a concert, drove 3 hours to the concert and found out it was canceled. this app never informed me of the cancellation. I did get a refund for this one but I was very angry that they have no system in place to notify you if the event is canceled. Not even 2 weeks later I had tickets to another concert. This time I called the venue to make sure it was still on, just because I had just gone through that experience. Sure enough it had been rescheduled. I asked this app for a refund and was denied because the tickets were still valid for the rescheduled date. I am unable to attend the event on the rescheduled date. But I’m still not getting a refund. Furthermore I’m not able to sell my tickets on this app because they’re mobile tickets and they will only let you sell tickets in pdf form. I don’t really understand that policy, but what it boils down to is I’m responsible for selling them on my own as this app offered literally no help. This is a very shady company. I’m really upset that so many youtubers accept them as sponsors because I will never use them again.