ConnectWise Control for Pc

the app has taken this awesome product and introduced bugs. Whenever they come out with updates, more likely than not they have broken features rather than fixed bugs. Currently there is a flaw whenever you send control+alt+delete, more often than not the remote screen does not refresh and you have to log off and then login again. Also, 30% of the time the remote screen will only show half of the screen. And to get around that, I’m having to exit the remote computer and log back in. No quality control.

I’m sure based on the existing reviews a lot of people here would like to see what the app plans to bring to the table in 2020. Update#1 to the developer response. Every other remote control app that I have used doesn’t have this issue with the keyboard. Logmein, teamviewer, multiple RDP apps. Microsoft, Jump Desktop. If the keyboard didn’t work right in any of these apps I wouldn’t have left a review stating there is an issue with yours. Also the screen resizing thing is still a huge issue and I feel like it wasn’t addressed in your original response. Like I said I like your product and your support has been great but it really is time for this mobile app to mature. The year is 2020 and when I am on call I just want to be able to take an iPad with me not my laptop. Especially when it costs me $35 a month per tech. I will not be going to your website and submitting a feature request because this is not a feature request, this is a bug fix. Original Post: I have 11” iPad Pro with the smart keyboard. App does not recognize me typing unless it hit the keyboard button and god forbid I change to a different text field on the remote session. Also screen resizing pinch zoom is awful. Please fix this. I will call your support next week to discuss.

Just putting this review out there since there seems to be a lot of non-technical people giving bad reviews. The new update for the app is fantastic! It’s much more usable now and they made a lot of improvements. Guest mode is awkward, but iOS made it to be awkward so there’s really no getting around that. The interface is much improved and the ability to move the cursor around without having to find your “mini mouse” like in the old app is great. I’ve always thought teamviewer had a great mobile interface and the latest update from the app has made their app very comparable as far as the control side goes. I wish the interface to connect with guests was easier to use. They place a webview in that accesses your screenconnect instance so they’re limited by web technology being a little clunky. If they made that mobile website version cleaner and more usable on mobile devices he whole experience would be a lot easier. Also, please make the session last longer after logging into the screenconnect server! Seems like I have to type my password every time I want to connect to a guest machine.

the app has taken this awesome product and introduced bugs. Whenever they come out with updates, more likely than not they have broken features rather than fixed bugs. Currently there is a flaw whenever you send control+alt+delete, more often than not the remote screen does not refresh and you have to log off and then login again. Also, 30% of the time the remote screen will only show half of the screen. And to get around that, I’m having to exit the remote computer and log back in. No quality control.

I have already started a trial of the server product, which has some positives. But I can't make this app work at all. I can login with Safari in iOS, but this app doesn't do anything. This App is definitely a sales prevention tool from the full paid product. It will likely cause me to remove the product from consideration of the products I'm testing. Don't release an app just for the sake of having one. Edit. Not sure why your replying to a 4 year old review. I did eventually get the app working, if you can call it an “app” because it really doesn’t seem like it’s designed for mobile, even 4 years later. Overall I’ve been happy with ScreenConnect / Control, fortunately mobile isn’t a high priority for me.