Billings Pro - Time & Invoice for Pc

Marketcircle has decided to end the option of hosting your own database, instead forcing you to use their cloud servers for a monthly fee. I will never rely on cloud services for my business - both times I tried, their servers were down and I could not retrieve an invoice for a client asking for one. Highly embarrassing when someone wants to pay me but can’t because MY stuff isn’t working. Since making the choice to use self-serve, I’ve had 100% uptime. I was in control. I will not pay them monthly to lose that level of control over my livelihood. Ending this product is a poor decision. According to their mass-email to self-serve customers, we only make less than 15% of their revenue base, so financially they’d like to trim that and force everyone to the cloud under the guise of “consolidating their software developer team.” That choice will cost them customers when self-serve customers have better options to go to, and cloud customers get fed up with downtime and a lack of competent support. They could have charged a yearly fee for updates and support, so long as they kept the self-serve product working I would be happy. I was originally a the app customer, forced into to this app when they decided to end that product, now forced away again, this time from their company altogether. Inconvenient to lose my options when all they have to do is maintain a product that works well as it is.

Downloaded this app. I tried to create an account. EVERY single time, it said my business ID (or whatever it said) wasn’t available. So I tried 10 more. After the app closed on its own while I was trying yet again to create an account, I checked my business email. TEN emails. One from each of the accounts I attempted to create because the app said it failed. This does not give me confidence in this app. I then tried to unsubscribe, each time it led me to a 504 gateway time out page. Crap app. Don’t waste your phone space.

2 stars because it imports my contacts however I can not input exact times on the invoice. I can put the start & end date or the hours I'm billing for but not the time. There is also a limited amount of invoices to choose from... For such a pricy app I expect more options and it would be nice to be able to use pre-existing invoices or be able to choose from different logos.

I’ve used it for years!