CloudCC Service for Pc

1. The CloudCC Service Cloud app delivers the experience of service mobility process to service agent and field technicians , the app enables field technicians and service teams to access, manage, and resolve request seamlessly.

2. Authorize your customer service teams and field teams to provide high quality customer service with a field solution in the palm of their hand.

3. - Gain access to work order details, customer history, and service details so you can go prepared.

4. - Add/edit Service and Parts from the work station to provide the best service and keep the managers in loop.

5. - Update service reports and get customer feedback on the spot.

6. Unify field teams by connecting all your field operations end-to-end, and maximum optimization efficiency.

7. - Get the customer's signature right on your device and provide a smooth customer experience from beginning to end.

8. - Log work hours, apply for leave, and ensure teams schedule accordingly.

9. - Check in to the appointment and keep your teams updated on your progress.

10. - Take pictures, and send notes and attachments for future reference right from the work station.

11. - Follow directions and navigate to the customer location.

12. Liked CloudCC Service? here are 5 Business apps like mpengo Service Call; Kohler Power Service Files; ManageEngine ADSelfServicePlus; Salesforce Field Service; SMASCO Self Service;