ROSEGAL-1/2 vintage+1/2 gothic for Pc

Problem with sizes; regardless of plus sizes or regular sizes, I’ve checked the sizes and calculated (when unavailable) the inches vs centimetres. I wear a size 10 - 12 American sizes depending on the cut and fabric of the item. Unfortunately, even when I’ve gotten the sizes that are supposed to fit according to their site, breasts @ a size DDD/F at 42 inches just rarely fit anything even when they do offer something upwards of xxxl! I still have found that my “girls” simply just don’t fit. Stretch fabric occasionally fits but the clothes are a crap shoot unless you’re model size anorexic! Because of the return policy & difficulty involved, I have often given some of the items away to much smaller friends as a gift!! On the other hand, I love their costume jewelry! I usually get it fast and it’s just lovely so I highly recommend getting the jewelry and have had only a few that were damaged or broken but as a crafter who enjoys jewelry making, I can usually fix it so it passes for useable. If you’re interested in items that don’t require a “size,” I can recommend them based on my personal experiences being positive but as for the clothes, if you’re busty or larger than a size 5-7 American size (and those will still probably be found in the plus size section) all I can suggest is “buyer beware” cause though it seems that it should fit, there’s an excellent chance that it would most likely be too small. Good luck with your choices.

I really love this app and the people from the customer service are so awesome and patient. They have been able to contact right away and can always help me. I already ordered three dresses from them and they were beautiful. My third item didn’t in with my other two orders and I was worried so I contacted the customer service and they told me it was out of stock (it wasn’t when I ordered it) but they said I could wait, get a refund or change it for another one. I decided to wait and it was worth it because as soon as it was back on stock I got my dress. You have to be patient and understanding about the people who work for this company because they have to answer to everyone who uses this. Not everyone will be as lucky as me but I really do recommend this app. Thank you Rosegal for your amazing service. Will totally be buying more things! 💕

Never again will I order from this site. The return policy is so outrageous. I called to see if I can get a return / exchange order in process because the size was too big. The first rep I spoke to said I had to send an email along w the order number along with pictures of all the items I’m returning. Waste of time! And really I think it’s their way for us to not return the items and for folks to deal with it. Sorry not me. So I went and let them know this process was awful and there needs to be a better way. The rep then hung up on me thinking that was going to stop me but it didn’t, so I called back and got a nice gentleman. He said a picture was not needed just the explanation of the return and order number. Still though, this process is dumb. I been in the customer service field and never heard I had to email someone to return the item, what’s the point of having anyone on the phone line??What a disappointment. I never want to deal with these people ever again. I’ll stick with the Rainbow clothing store, at least I can return right at the store. If I could a zero to the first rep I spoke too I would because she does not deserve the 1.

Don’t bother bc they don’t answer your e mails I got a hold of someone on the im they said to e mail them .... they do not answer these it said with in 24 hrs .... I don’t think they know when 24 hrs is they had a Facebook coupon if you invited three friends and they excepted and download it and open the app get five dollars for each one I only got credit for one I got a hold of an instant message person who said to email the problem for which I did the coupon says it’ll be there with in 24 hours it was not me so the answer your email within 24 hours it’s been a week I was waiting on this coupon to order a dress I wanted and now the dress is gone up three dollarsSince I put it in my cart they sent me an email saying my cart was going to expire that’s why I contacted tried to contact them I don’t answer emails and customer service stinks so I gave two stars because I did order one dress fits pretty good little big but least I got it on it’s a pretty dress I got a lot of compliments so for my daughter materials a bit then though