ID GO for Pc

I love the app channel and for the first several months, I loved the app. However, for the last couple of months it has started acting up. The app will TOTALLY shut down at LEAST once during EACH show I try to watch. Then when I restart the app, SOMETIMES the show I was watching will appear in the “Continue Watching” category, but more likely, it’s not there. So then I have to locate the show again, and start it from the beginning, and TRY to remember where I was. Then I must try to locate this point, and more often than not, it takes 3-4 times skipping through the show; as a result, I must then endure a series of 5-8 ads each time, which ends up totaling anywhere from 15-24 ads BACK TO BACK before I am FINALLY able to resume the show. The LAST time it crashed in the middle of an episode, when I reloaded the app and went to resume watching, there were red keys on EVERY show and NOTHING would play, due to “parental control services technical issues”!!! I was still signed in with my cable provider, and there was absolutely NO WAY on the app nor the website to set or turn off parental controls!! I ended up having to completely uninstall the app and reinstall and reactivate it!! These issues have made my time spent watching the app SO FRUSTRATING, to where it’s very difficult to enjoy watching the shows! Please, PLEASE work these bugs out quickly! I see from other reviews a majority of these problems have been occurring for several months....

I previously complained about how the ads work with this app. Now I’m experiencing a new, more frustrating problem. It seems to only have occurred after the latest IOS update on my cell, which is where I usually watch this app. Every time I’m watching now it will suddenly stop and an error message will pop up advising that my cable network doesn’t allow that program to be watched. I look to see if I’m logged in. I am still logged into my network provider but most of the programs now have lock keys on them preventing me the ability to watch. I have logged out of the app, logged back in, sometimes it helps sometimes it doesn't. Sometimes the app won’t even log me back in advising me of an ‘error’. I have tried deleting and reinstalling the app. I’ve also tried rebooting my cell phone. I can sometimes Get in and watch for awhile and then it will suddenly stop working, tell me my network provider doesn’t allow me to watch this program, again... all keys on most shows, again. It’s very frustrating. Honestly I am beginning to think that the developers are doing this on purpose just so we watch more ads over and over again. I mean what would you care?... it’s not like we are paying you for the app itself... so all your money is tied up with ads. Makes sense to me. But if u want people to keep coming back and seeing the ads, you need to fix these problems because we are going to start dropping like flies. Then what?

I really love the the app Channel but the TV app (thru Roku) can be frustrating. My biggest complaint is that once you open the app & start searching there’s no easy way to get back to the home screen. Can’t you put that option in “*Options”? Instead you have to go back, back, back (however many screens you’ve clicked on) until you’re lucky enough to finally find the home page. Usually I end up exiting the app & going back in just to get to home page. Another complaint is the “All Shows” feature. It’s nice that they’re all listed (& in alphabetical order) but it takes forever to scroll through all of them if you need to get to one towards the end. It would be better if they were in groups such as “A-D”, “E-H”, etc. OR have the search on that page (instead of redundant search feature) & the show name would pop up as you’re typing. Like, if I typed in “Murd...” all shows would pop up that have those letters then just scroll over to the show I want. Lastly, once you open a show title, the episode description is so small you can barely read it. It looks like there’s plenty of room to use a bigger font or use bigger font with “cont’d” button (or scroll) if more room is needed (the orig air date is also a bit small). I hope you find these suggestions helpful!

I love the app content, and I switched cable providers to ensure I still had the app but having AT&T I don’t get the app on demand like I did with Comcast, so I need to use the app with chromecast. The app is so frustrating. It usually doesn’t save the shows I’m watching under “continue watching”. I don’t even understand how it decides which shows to log in continue watching because it’s so random. I just paused it to take a phone call, and when I went back to the app to continue playing the episode it refreshed so I lost the show I was watching and had to start from the beginning...which means having to sit through an insane amount of commercials. You can’t fast forward or rewind without having to sit through commercials, even if you went to the spot you left off on and were wrong. Honestly, too many commercials. I would pay extra for an ad free experience. I just want to add that I will never consider any of the products or services that are advertised during these shows because it is so excessive, it actually is making me hate the companies advertising. I pay for cable already. I can’t use Comcast anymore because they have so many issues in my area, but I pay for cable specifically for the app access. Literally no other reason to have it. If I had on demand I could fast forward through them, but that is no longer an option with AT&T. Throw us a dang bone.