Frontier Airlines for Pc

This app cost me my flight back with perk bundle, another ticket with another (but reliable) airline and a hotel night. I checked in online few hours prior to my MIA to PHL. I have TSA Pre check, when I got there, the app would not load my flights or find my boarding pass. This used to happen at times, the app would have forget who I was. This time, it was critical and the app kept giving me an error. Come to find out, other passengers on the same flight had the same issue. We headed to the app counter 35 minutes before departure, no one to be found, we were told by other airlines representatives that the app personal left about 15 minutes prior!! We called the app, after a looong wait, we were told that we will miss the flight, that the flight is not refundable, we have to pay a $110 fee to be placed on another flight 2 DAYS LATER!! other passengers managed to get a credit for their missed flight, I was not as lucky, and person I spoke with told me IT WAS MY FAULT TO TRUST THEIR APP WITH MY BOARDING PASS!! To add insult to injury, the app lost my suitcase on the way to MIA (direct flight). They found it yet 5 days after my flight and I am still waiting for my bag back. I will never FlyFrontier again. Do yourself a favor and print your boarding pass or at least take a screenshot. Better yet spend a little more and travel with a real airline in peace.

Careful about being mislead by this app like I was today. Yes, you can check into your flight early, pay for your baggage, and pick your seat. However, there is a catch-22. the app attempts to sell you a package deal that includes a checked in bag, carry-on, and the ability to pick a seat, but makes it seem instead like you’re signing up through the app for an account. I made the mistake of going through all these motions without realizing that I was buying a package deal. How I really got screwed was when I showed up to the airport and the attendant let us know that our “carry-on” items were small enough that we wouldn’t have had to pay fees to bring them aboard. I later inquired about a refund for those two items and was told that they could not do so because I bought it as a package. I feel so ripped off! If I had just checked in my baggage at the airport and taken a randomly assigned seat, then I would have spent maybe less than $60 instead of $120. the app is bordering on committing fraud with this app and I’d even recommend that Apple yank it from the store so nobody else gets scammed by it like I did.

We arrived at Denver airport at 3:45 am for 7:00 am flight. We actually arrived 3 hrs ahead of schedule for domestic flight with 2 kids 3 year and 6 years. We checked in online but just to drop the bag and car seat checkin staff made us wait for almost 2 hrs. Then security lines were so lengthy.. as we were going through security requested the flight was going to leave in 40 mins TSA agents said all the flight were late and they would wait for passengers. As we ran to the gate 7 mins before the departure time gate was closed the agent boarded and cannot open the gate even the flight was right at the gate ..we requested the agent and said cannot do and sent to the rebooking agent only to let us know that there were no flights until next day. For some passengers in the line with us were told 2-3 days stranded in Denver and the app airline would not provide any accommodation s well. Worst ground staff in flight was okay no issues. Ground transportation staff and Denver Security check is unbelievablely bad Thanks Hari

I was booked for a trip out of Santa Barbara to Denver then to Chicago. I have a brain injury and had wheel chair assistant due to my injury. Our flight was delayed for 6 hours at Santa Barbara which is were my daughter lives. I was going to reschedule my flight but was given a phone number to the hotel. This with the airport assistant made me feel comfortable enough to continue my travel. At the Denver airport was when we were told there was going to be no hotel. Thank God one other person was in the same situation as I was. My assistant took me to McDonald’s for food then took me to our gate. So from 11:00 PM till our fight at 6:30Am I was left with a stranger. We slept on the floor for a few hours. I was afraid to leave for food the next morning. Needless to say I was dissatisfied with the lack of communication about no hotel. My safety wasn’t a concern of your airline. My back still hurts after two days. I hope after this review your company will take others with disabilities into consideration before making decisions that could put them in a potentially dangerous situation.